ShopKeep Reviews in June 2025: User Ratings, Pros & Cons

Very easy to learn but powerful software.

What do you like best? The inventory management and the analytics. What do you dislike? You can't delete vendors you accidentally create. What business problems are you solving with the product? What benefits have you realized? Valuable analytics. Great inventory management.

ShopKeep

What do you like best? The customizable layout; simple, yet clear ticket formatting; easy learning curve. The interface is much improved since the latest update! What do you dislike? Occasional lagging, gateway issues, no BackOffice statistics for individual employees. Recommendations to others considering the product Have both front- and back- end employees review button layout/secondary choices-- nothing is more frustrating than miscommunication because only one party understands ...

Small business sales

What do you like best? Intuitive to navigate, easy to charge credit cards, fix issues with order and close out at end of day. What do you dislike? Could be a little tricky to change between accounts What business problems are you solving with the product? What benefits have you realized? I was performing sales and returns for small businesses. It streamlined the sale process and made recording profits easier.

easy service to set up and use - no upfront cost and low monthly fee without contracts

What do you like best? pay as you go service. new feature releases, easy to implement. easy to navigate menu screens. easy to add new menu items What do you dislike? lack of integration with pre-payment/gift card. technical support was responsive but did not provide good answers. slowness to release new features. limited documentation. limited integration with email marketing campaigns limited reporting for sales data limited reporting for average sales price per ...

This system is a great solution and it will save you a lot of headaches.

What do you like best? It allows us to easily add data and has top notch customer service. What do you dislike? Adding customers to the system is cumbersome. We tried several times before we were successful. What business problems are you solving with the product? What benefits have you realized? It allows us to have only one employee in the Shop. The system maintains inventory and he can easily report on the financial history of the shop.

Best on the Market

What do you like best? Compact. Easy use. Very easy to train some else to use. Inventory management What do you dislike? Inventory tracking and assemblages can be confusing Recommendations to others considering the product Feature rich. Very good reviews against other POS systems over several years of professional reviews. What business problems are you solving with the product? What benefits have you realized? Retail Sales. A fast reliable system that small and can quickly ...

Review ShopKeep POS

What do you like best? ShopKeep is relatively easy to use. Basic operations are easy for most workers to use. What do you dislike? Some of the interfaces are a little difficult for experienced managers to navigate. What business problems are you solving with the product? What benefits have you realized? Before ShopKeep, we had been having problems with inventory. These problems are starting to resolve themselves.