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9.7

Spot Score

Shiprocket - Drop Shipping Software

Shiprocket Reviews in July 2025: User Ratings, Pros & Cons

Streamline your shipping and customer support.

3.5

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Shiprocket Reviews & Ratings

3.5

Good

Based on 1071 ratings & 955 reviews

Rating Distribution

Excellent

(726)

Very Good

(13)

Good

(4)

Poor

(2)

Terible

(210)

Expert's Review

Shiprocket has consistently impressed over the past year, emerging as a highly reliable and user-friendly shipping solution for businesses of all sizes. Customers have lauded its smooth pickups, timely deliveries, and seamless platform, which simplifies shipping logistics and automates processes. The ability to select the best courier based on cost and delivery ...Read more

Shiprocket pros and cons

  • Efficient and timely delivery service, ensuring shipments reach their destination without delays.

  • User-friendly and intuitive platform that simplifies the shipping process for users.

  • Automation of core logistics tasks, such as tracking shipments, scheduling pickups, and selecting suitable couriers, saving time and improving productivity.

  • Strong and reliable customer support team providing consistent and effective assistance.

  • The control panel can be complex and difficult for beginners to navigate without training or support.

  • Initial onboarding can be challenging for new users unfamiliar with platform features.

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Showing 831-840 out of 955

VR

Vijay Ranga Vittal

09/12/20

1 out of 5

Pure fraud company.

Pure fraud company.For everyorder they will create weight issue. For 50 g products they will charge 2kg weight everytime. This platform is a big scam. When you cann them they will disconnect the call.

T

Tanya

09/11/20

5 out of 5

Loved the app.

Loved the app.

LP

Lovely Pesticides

09/11/20

3 out of 5

Customer support is very poor

Customer support is very poor. Proof of delivery is always forged. If customer did not get parcel they will keep on sending fake proof of delivery.Though it is feature rich. Makes easy to ship orders. But need to improve customer support a lot.

DJ

Deep Jain

09/11/20

1 out of 5

This is a fraud company

This is a fraud company. It will always charge you extra for your parcel saying that weight or dimension was more.When we raise dispute. They will ask for proof. I dont know who send parcel by clicking photo of measurement and weight. Though we have done it with utmost careWhen we ask for proof they dont have proof but we have cumpulsion to produce proof.Just saying that according to us weight or dimension was more so we dont accept dispute.I am asking that if weight was more than claim ...

Read more

PA

Priyanshu Agrawal

09/10/20

5 out of 5

Great! Easy!

Shiprocket is very easy to use and provide the best e-commerce logistics solutions.

VK

Vic Ky Varma

09/10/20

1 out of 5

Extra charge added for no reason + Always Pickup Delay

Why is the extra weight added to my shipping... when I have shipped the same product earlier this issue didn't happen.I have always paid for extra weight - then the actual weight which is lesser then 15 grams but I make payment for the volumetric weight which is 100 grams - Then why is more weight added to my order??Is it something to trick seller and charge extra??I believe I have to stop using shiprocket.... As for no reason extra weight is added to my orders and always pickup delay...If ...

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TJ

The Jazzs

09/08/20

5 out of 5

Best shipping solution

I really like this app it does my work easy to upload daily order and make shipments and the best thing is customer support reply to me every time

ST

Sharoon Thomas

09/08/20

1 out of 5

New Ticket 1175909 Created

New Ticket 1175909 Created - EDD BREACHED BUT THE PARCEL SHOWING STILL IN DESTINATION HUB UNDER THE STATUSSuch a ridiculous service shiprocket offers. Utterbullshit and I mean when I say this. 17 attempts made in my ticket 1175909 and all I hear is that priority team is working on it. Spoke to Priyanka and she says my package is coming back and I have to bear the RTO. I paid 1000 to shiprocket to deliver my courier from Chennai to gauwhati on 29th July. Shiprocket who promises for next day ...

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F

Furious

09/08/20

1 out of 5

Pathetic service

Pathetic service, as iam writing today i have still not received my parcel back. I shipped via DELHIVERY COURIER SERVICE of shiprocket on 1st july 20, it was never delivered to my customer and on 25th aug it was automatically rto initiated, but as of today 7th sep , still my parcel is at DC. It has not moved out. I raised multiple tickets, emailed many times, called many times but still i have not received my parcel back at origin. Dont use shiprocket, and especially dont use DELHIVERY AT ...

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MK

Mubashshir khazi

09/08/20

1 out of 5

Duplicate product delivered don't buy…

Duplicate product delivered don't buy anything from shiprocket. Always supplying duplicate products. Many innocent people's frauded with their hard earned money.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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