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9.7

Spot Score

Shiprocket - Drop Shipping Software

Shiprocket Reviews in July 2025: User Ratings, Pros & Cons

Streamline your shipping and customer support.

3.5

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Shiprocket Reviews & Ratings

3.5

Good

Based on 1071 ratings & 955 reviews

Rating Distribution

Excellent

(726)

Very Good

(13)

Good

(4)

Poor

(2)

Terible

(210)

Expert's Review

Shiprocket has consistently impressed over the past year, emerging as a highly reliable and user-friendly shipping solution for businesses of all sizes. Customers have lauded its smooth pickups, timely deliveries, and seamless platform, which simplifies shipping logistics and automates processes. The ability to select the best courier based on cost and delivery ...Read more

Shiprocket pros and cons

  • Efficient and timely delivery service, ensuring shipments reach their destination without delays.

  • User-friendly and intuitive platform that simplifies the shipping process for users.

  • Automation of core logistics tasks, such as tracking shipments, scheduling pickups, and selecting suitable couriers, saving time and improving productivity.

  • Strong and reliable customer support team providing consistent and effective assistance.

  • The control panel can be complex and difficult for beginners to navigate without training or support.

  • Initial onboarding can be challenging for new users unfamiliar with platform features.

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Showing 811-820 out of 955

PC

PraanaPoorna Collective

09/21/20

1 out of 5

customer support service is pathetic

customer support service is patheticticket raised keeps disappearingNDR and RTO related tickets are not addressedwe have been regularly using service for more than 6 months

NH

NorthEast Hut

09/21/20

1 out of 5

Had worse experience with shiprocket

Had worse experience with shiprocket, Guys I personally recommend never use shiprocketthey have no control over their courier partners they keep buying time for not delivered items.there customer care is worse they know only to say “sorry” or “I will escalate to my senior” and provide no resolution, if you create ticket they will close with one liner answer “Location is having complete lockdown and expected EDD for this shipment is after 8- 10 days” . had never got any resolution to any of ...

Read more

TD

Tulsi Deals

09/19/20

5 out of 5

Satisfied with the service.

Satisfied with the service.It is really helpful for all the ecommerce store.And the customer support is really great.

VT

Virendra Tiwari

09/19/20

3 out of 5

process easy for process to order

process easy for process to order but same time awb no did not update on other channel, this service is delay. Customer support should be more cooperative . Proof of delivery should be otp bsed or any id proof based on the time delivery. mostly delivery boy self mark to product deliver but customer report did not get parcel. But need to improve customer support a lot.

V

Vinayak

09/19/20

1 out of 5

Your order product will be handover to…

Your order product will be handover to any body without informing you...When you request delivery person, you will saw true Unprofessional behaviour of this Service... Horrible Experience with this Shiprocket and it's team Delhivery Pvt ltd

CK

Charan K

09/18/20

3 out of 5

This is a very good platform for all…

This is a very good platform for all your shipping needs which will help our business needs to be fulfilled on time with out having to talk to multiple shipping partners.

RV

RAjnikant Vora

09/18/20

1 out of 5

Very disappointed

Very disappointed

AS

Ammi Samayal

09/17/20

1 out of 5

ONE OF OUR EXPENSIVE SHIPMENT HAS BEEN…

ONE OF OUR EXPENSIVE SHIPMENT HAS BEEN LOST BY SHIPROCKET AND NEVER PROVIDED COMPENSATION FOR THE SAME. U NEED TO REALLY LOSE UR PATIENCE & PEACE OF MIND IF YOU DO BUSINESS WITH SHIPROCKET !!!!!!! WORST TEAM!!!!!!!

TS

Team sportifynow

09/16/20

5 out of 5

Shiprocket is good at what they are…

Shiprocket is good at what they are doing. We managed to save so much on saving shipping using shiprocket. the customer service is also good.

AI

AR INDUSTRIES

09/16/20

5 out of 5

Good Service

HINice service. We are satisfied with your service & KAM Babita is cooperative & doing well.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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