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9.7

Spot Score

Shiprocket - Drop Shipping Software

Shiprocket Reviews in June 2026: User Ratings, Pros & Cons

Streamline your shipping and customer support.

4.1

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Starts from $0.23 / Rs 20 / 500 gms when yearly

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Shiprocket Reviews & Ratings

4.1

Very Good

Based on 959 ratings & 959 reviews

Rating Distribution

Excellent

(730)

Very Good

(13)

Good

(4)

Poor

(2)

Terible

(210)

Spotsaas Editor’s POV

Shiprocket has consistently impressed over the past year, emerging as a highly reliable and user-friendly shipping solution for businesses of all sizes. Customers have lauded its smooth pickups, timely deliveries, and seamless platform, which simplifies shipping logistics and automates processes. The ability to select the best courier based on cost and delivery ...Read more

Shiprocket pros and cons

  • Efficient and timely delivery service, ensuring shipments reach their destination without delays.

  • User-friendly and intuitive platform that simplifies the shipping process for users.

  • Automation of core logistics tasks, such as tracking shipments, scheduling pickups, and selecting suitable couriers, saving time and improving productivity.

  • Strong and reliable customer support team providing consistent and effective assistance.

  • The control panel can be complex and difficult for beginners to navigate without training or support.

  • Initial onboarding can be challenging for new users unfamiliar with platform features.

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Showing 811-820 out of 959

TO

The official football store

09/22/20

5 out of 5

Satisfied with the service.

Satisfied with the service.It is really helpful for all the ecommerce store.And the customer support is really great.

AR

Akshat Runwal

09/22/20

1 out of 5

Worst exp with the Shiprocket

Worst exp with the Shiprocket. they just don't call back and have no control over their delivery partners. they will raise weight disputes after a month when the customer has thrown the package. they expect us to send them pictures. they will close the tickets on there on will and wish.

EO

Extra Odinary

09/22/20

1 out of 5

Shiprocket don't refund for lost shipment…

Shiprocket don't provide lost shipment compentation. I have lost Rs.4500 + Forward + RTO charge. First of all there is no direct customer care number. You can, ofcourse, write email or raise ticket, but after 2 days you receive a bery ugly reply which don't resolve your query. After 75 days of pick-up I came to know that the shipment is lost. But the cheater shiprocket mention the pincode is not-servisable by courier & collected RTO expense from me too. Shiprocket is a cheater company.

P

Preeti

09/22/20

5 out of 5

Having a great experience with…

Having a great experience with sarika completely satisfied with sarika Or shiproket service

NH

NorthEast Hut

09/21/20

1 out of 5

Had worse experience with shiprocket

Had worse experience with shiprocket, Guys I personally recommend never use shiprocketthey have no control over their courier partners they keep buying time for not delivered items.there customer care is worse they know only to say “sorry” or “I will escalate to my senior” and provide no resolution, if you create ticket they will close with one liner answer “Location is having complete lockdown and expected EDD for this shipment is after 8- 10 days” . had never got any resolution to any of ...

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PC

PraanaPoorna Collective

09/21/20

1 out of 5

customer support service is pathetic

customer support service is patheticticket raised keeps disappearingNDR and RTO related tickets are not addressedwe have been regularly using service for more than 6 months

TD

Tulsi Deals

09/19/20

5 out of 5

Satisfied with the service.

Satisfied with the service.It is really helpful for all the ecommerce store.And the customer support is really great.

V

Vinayak

09/19/20

1 out of 5

Your order product will be handover to…

Your order product will be handover to any body without informing you...When you request delivery person, you will saw true Unprofessional behaviour of this Service... Horrible Experience with this Shiprocket and it's team Delhivery Pvt ltd

VT

Virendra Tiwari

09/19/20

3 out of 5

process easy for process to order

process easy for process to order but same time awb no did not update on other channel, this service is delay. Customer support should be more cooperative . Proof of delivery should be otp bsed or any id proof based on the time delivery. mostly delivery boy self mark to product deliver but customer report did not get parcel. But need to improve customer support a lot.

CK

Charan K

09/18/20

3 out of 5

This is a very good platform for all…

This is a very good platform for all your shipping needs which will help our business needs to be fulfilled on time with out having to talk to multiple shipping partners.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].