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9.7

Spot Score

Shiprocket - Drop Shipping Software

Shiprocket Reviews in July 2025: User Ratings, Pros & Cons

Streamline your shipping and customer support.

3.5

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Shiprocket Reviews & Ratings

3.5

Good

Based on 1071 ratings & 955 reviews

Rating Distribution

Excellent

(726)

Very Good

(13)

Good

(4)

Poor

(2)

Terible

(210)

Expert's Review

Shiprocket has consistently impressed over the past year, emerging as a highly reliable and user-friendly shipping solution for businesses of all sizes. Customers have lauded its smooth pickups, timely deliveries, and seamless platform, which simplifies shipping logistics and automates processes. The ability to select the best courier based on cost and delivery ...Read more

Shiprocket pros and cons

  • Efficient and timely delivery service, ensuring shipments reach their destination without delays.

  • User-friendly and intuitive platform that simplifies the shipping process for users.

  • Automation of core logistics tasks, such as tracking shipments, scheduling pickups, and selecting suitable couriers, saving time and improving productivity.

  • Strong and reliable customer support team providing consistent and effective assistance.

  • The control panel can be complex and difficult for beginners to navigate without training or support.

  • Initial onboarding can be challenging for new users unfamiliar with platform features.

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Showing 801-810 out of 955

RR

Rohit Rana

09/22/20

5 out of 5

Easy process to work with...

As I am going through with the reviews most of the people have mentioned that not satisfied with the service, before also when I am using shiprocket there are few options which I am not able to understand but after talking to my keymanager and getting proper training the flow is getting so much easy that I didn't face any issue to work with Shiprocket. Thanks to shiprocket for handling our dispatch and to Anuj also for supporting us.

BS

Baldeep Singh

09/22/20

5 out of 5

Good Service.

Good Service.

PK

preet kaur

09/22/20

5 out of 5

Always prompt with delivery

Always prompt with delivery, no problems so far :) Service is excellent and friendly. Service is reliable and quick. Staff are very pleasant to speak to specially Ms. Sarika ,

P

Preeti

09/22/20

5 out of 5

Having a great experience with…

Having a great experience with sarika completely satisfied with sarika Or shiproket service

MM

manoranjan Manna

09/22/20

5 out of 5

Shiprocket is the best app and easy to…

Shiprocket is the best app and easy to use

SC

Snap Clues

09/22/20

5 out of 5

Nice App Shiprocket

Nice App Shiprocket. Easy to use. Benificial for our business. Good APP

AH

ALWAYS HEALTHY PHARMA

09/22/20

5 out of 5

Satisfied with its service

Really Satisfied with the Service of Shiprocket. Timely, accurate and relevant replies and service is what you can expect from it.

TO

The official football store

09/22/20

5 out of 5

Satisfied with the service.

Satisfied with the service.It is really helpful for all the ecommerce store.And the customer support is really great.

EO

Extra Odinary

09/22/20

1 out of 5

Shiprocket don't refund for lost shipment…

Shiprocket don't provide lost shipment compentation. I have lost Rs.4500 + Forward + RTO charge. First of all there is no direct customer care number. You can, ofcourse, write email or raise ticket, but after 2 days you receive a bery ugly reply which don't resolve your query. After 75 days of pick-up I came to know that the shipment is lost. But the cheater shiprocket mention the pincode is not-servisable by courier & collected RTO expense from me too. Shiprocket is a cheater company.

AR

Akshat Runwal

09/22/20

1 out of 5

Worst exp with the Shiprocket

Worst exp with the Shiprocket. they just don't call back and have no control over their delivery partners. they will raise weight disputes after a month when the customer has thrown the package. they expect us to send them pictures. they will close the tickets on there on will and wish.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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