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ShipHero - New SaaS Software

ShipHero Reviews in June 2026: User Ratings, Pros & Cons

Streamline orders, inventory, and returns with ease.

4.6

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ShipHero offers custom pricing plan

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ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

Spotsaas Editor’s POV

ShipHero is a powerful 3PL software tailored for e-commerce order fulfillment, offering features that streamline inventory and order management. Its cloud-based platform enhances accessibility and efficiency for online retailers.Read more

ShipHero pros and cons

  • Cloud-based order fulfillment

  • Custom user permissions

  • Automated stock alerts

  • Fraud detection capabilities

  • May require integration effort

  • Complex for new users

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Showing 621-630 out of 637

BY

Bryce Young

05/28/20

5 out of 5

The Best!

They are responsive, helpful and work to make the fulfillment experience as seamless as possible.

F

FP

05/21/20

5 out of 5

A life saver

A life saver! We've been using this company as a 3PL for about 9 months now and I have to say that this is one of the best business decisions we have made. Customer service has always been great for us and if there are any errors you can be confident that they will fix them for you. I would 100% recommend this company to anyone looking for a 3PL.

F

FP

05/21/20

5 out of 5

A life saver

A life saver! We've been using this company as a 3PL for about 9 months now and I have to say that this is one of the best business decisions we have made. Customer service has always been great for us and if there are any errors you can be confident that they will fix them for you. I would 100% recommend this company to anyone looking for a 3PL.

FA

Fernando Azevedo

05/11/20

5 out of 5

Highly recommend Ship Hero!

I'd like to put my good words for ShipHero, specially Bel for her amazing customer support. They are indeed very good, very competent, very trustworthy. I made a good choice going with Ship Hero! If you work at ShipHero, please give Bel a promotion, she's amazing, and I am not her relative, just pleased she took care of my cargo.

FA

Fernando Azevedo

05/11/20

5 out of 5

Highly recommend Ship Hero!

I'd like to put my good words for ShipHero, specially Bel for her amazing customer support. They are indeed very good, very competent, very trustworthy. I made a good choice going with Ship Hero! If you work at ShipHero, please give Bel a promotion, she's amazing, and I am not her relative, just pleased she took care of my cargo.

C

Cory

04/11/20

5 out of 5

Shiphero is the BEST!

Shiphero is the BEST! Thanks to Shiphero my warehouse operations are completely streamlined and efficient!

C

Cory

04/11/20

5 out of 5

Shiphero is the BEST!

Shiphero is the BEST! Thanks to Shiphero my warehouse operations are completely streamlined and efficient!

J

Josh

04/07/20

5 out of 5

Great aspects still highly recommend but don't count on any support

Co-founder is great, and reason enough to stay with the company as he is extremely helpful and friendly. He has been very helpful from beginning to end and this is a nice shipping software/system. However, I do need to state, the support so far has been TERRIBLE. There are a couple support reps that are very helpful, but the majority of the time you won't reach them. Most of the time we receive either partial answers or no answers at all for days on end, even when stated issue is urgent. ...

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J

Josh

04/07/20

5 out of 5

Great aspects still highly recommend but don't count on any support

Co-founder is great, and reason enough to stay with the company as he is extremely helpful and friendly. He has been very helpful from beginning to end and this is a nice shipping software/system. However, I do need to state, the support so far has been TERRIBLE. There are a couple support reps that are very helpful, but the majority of the time you won't reach them. Most of the time we receive either partial answers or no answers at all for days on end, even when stated issue is urgent. ...

Read more

D

David

04/05/20

4 out of 5

My experience over The last two+ years…

My experience over The last two+ years is that ShipHero is a forward thinking company that puts an honest effort into customer solutioning. Maintains Available consults and understands the importance of open communications with all its clientele.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].