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ShipHero - New SaaS Software

ShipHero Reviews in June 2026: User Ratings, Pros & Cons

Streamline orders, inventory, and returns with ease.

4.6

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ShipHero offers custom pricing plan

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ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

Spotsaas Editor’s POV

ShipHero is a powerful 3PL software tailored for e-commerce order fulfillment, offering features that streamline inventory and order management. Its cloud-based platform enhances accessibility and efficiency for online retailers.Read more

ShipHero pros and cons

  • Cloud-based order fulfillment

  • Custom user permissions

  • Automated stock alerts

  • Fraud detection capabilities

  • May require integration effort

  • Complex for new users

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Showing 521-530 out of 637

GB

Gillian Bien

02/28/21

5 out of 5

Clara was very helpful

Clara was very helpful! She's attentive and very patient in answering my queries. She also gives quick responses. Thanks for your assistance, Clara!

C

Chara

02/28/21

5 out of 5

Very helpful

Date of experience: March 01, 2021

FV

Francisco V

02/27/21

5 out of 5

Fantastic experience

I have been sending shipments with this company for a few days and so far I have been pleased. The communication is fantastic and they fulfill incredibly fast. Carina is simply great. This level of support is what all good companies should aim for. It's almost like having a personal advisor. Thank you, Carina!!!!! <3

OD

Otto Diakonidze

02/26/21

5 out of 5

She was very helpful like always.

Date of experience: February 27, 2021

AP

Andre Proleep

02/24/21

5 out of 5

10/10 Customer service

The customer service is just amazing. They helped me setup my woocommerce store with different shipping methods so everything is automated. Would 100% recommend for anyone in ecom

A

AOL

02/24/21

5 out of 5

Working with Mario made dealing with…

Working with Mario made dealing with new shipping scenarios much easier. I was able to get answers to all of my questions in a timely manner. Bravo!

GN

Greenbush Natural Products

02/23/21

5 out of 5

ShipHero does what they say they will do.

ShipHero has been able to do what they said they were going to do, which is rare to find these days. My advice is to take the time to set up your shipping preferences and services right at the beginning and over communicate what you want. No one is a mind reader so you need to communicate clearly and ensure you are on the same page. From there, it is like having an extension of the in house team. Well done Ship Hero. Customer service is also very responsive, but you will need to get used to ...

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DP

Donato Perez

02/22/21

5 out of 5

Clara was super helpful and made sure…

Clara was super helpful and made sure the change I wanted were working

AM

Alex Mondesir

02/21/21

5 out of 5

I've never done this before but between…

I've never done this before but between Julia and Marie ive had a very smooth transition. My emails were responded to promptly no matter what time I sent them and I truly appreciate that. My experience has been amazing. Thank you.

AB

Ali Barron

02/21/21

5 out of 5

Clara is the best!

Clara is the best!! Anytime I have an issue or question Clara is always quick to answer.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].