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ShipHero - New SaaS Software

ShipHero Reviews in June 2026: User Ratings, Pros & Cons

Streamline orders, inventory, and returns with ease.

4.6

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ShipHero offers custom pricing plan

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ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

Spotsaas Editor’s POV

ShipHero is a powerful 3PL software tailored for e-commerce order fulfillment, offering features that streamline inventory and order management. Its cloud-based platform enhances accessibility and efficiency for online retailers.Read more

ShipHero pros and cons

  • Cloud-based order fulfillment

  • Custom user permissions

  • Automated stock alerts

  • Fraud detection capabilities

  • May require integration effort

  • Complex for new users

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Showing 441-450 out of 637

CS

Christian Sculthorp

05/05/21

5 out of 5

Amazing company with fantastic service

Amazing company with fantastic service. Mario and the team over there rock! It's like night and day compared to my old fulfillment center.

DS

Danielle Salka

05/04/21

5 out of 5

Very responsive and helpful customer…

Very responsive and helpful customer service team.

MS

Melanie Siedlecki

05/03/21

5 out of 5

Bel is great!

Date of experience: May 04, 2021

L

Liudvikas

05/03/21

5 out of 5

100% recommend

Smooth start and onboarding, so far so good fulfillment, great customer service by Danielle - super responsive :) 100% recommend ShipHero as a 3PL

AL

Anne Louise Burdett

05/03/21

5 out of 5

Excellent and fast customer service!

Date of experience: May 04, 2021

GR

Georgia Reynolds

05/03/21

5 out of 5

Helpful with numerous queries

Helpful with numerous queries, thanks!

CK

conrad kurth

04/29/21

5 out of 5

Love Working with Bel

Love Working with Bel. She is always so kind and helpful. They reach out whenever there is a problem and are quick to jump on things. 15/10 recommend.

C

customer

04/29/21

5 out of 5

Excellent support during fulfillment

I was provided excellent support by Clara during fulfillment for a new customer.

JR

Jim R

04/28/21

5 out of 5

Had a great experience all around

Had a great experience all around. Everyone in the process from sales to onboarding was engaged and responsive.

AD

Annie Devereux Oliverio

04/28/21

5 out of 5

Very quick to respond and super…

Very quick to respond and super efficient and helpful! Goes above and beyond for client needs.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].