SharpSpring Reviews in July 2026: User Ratings, Pros & Cons

For the best in marketing automation and support - choose SharpSpring.

What do you like best? Personally you can't put a price tag on exceptional service. The level of customer support my team and I receive from SharpSpring is by far the best attribute next to the platform itself. The entire team, all the way up through management are genuine, caring and always go the extra mile. We've been with them for close to a year now and have not once been disappointed. They have exceeded our expectations. Even in their success, they remember that quality service ...

Attainable Personalization For Small-Medium Sized Companies

What do you like best? The best feature of this service is most definitely its customer service, which has always shined. The system itself is relatively easy to pick up, though one really should be familiar with marketing automation software if you really expect to launch off with this right away. It offers a full range of functionality that help to make it really valuable to a marketing agency, with an expected launch of new functionality that I'm genuinely looking forwards to in the ...

Rockin' Automated Marketing for Agencies

What do you like best? After reviewing several other automated marketing apps, it was refreshing to see an interface that was simple, beautiful and easy to use. Sharpspring has taken time to build a user friendly dashboard that helps reduce the time needed to complete objectives. Their team has been very responsive to our needs and generally respond with-in the hour of a request. They have helpful video and written resources to guide users through all aspects of the software. When ...

Automated Marketing with the support you NEED

What do you like best? This is such a dynamic tool that you can utilize for several aspects of your marketing. I love the fact that you can identify visitors to your website, set up workflows based on triggers to schedule for email drip campaigns, or notify sales staff to follow up and also segment lists based on how you need to customize your message. The best part is the customer service. When you need to training, the SharpSpring staff is there for you. What do you dislike? I would ...

Great customer service and an easy to use interface

What do you like best? This is just a really easy to use interface with great videos and explanations of all of the features and if you need extra help the customer service team is helpful, even though they are on the other side of the earth. (USA What do you dislike? The CRM system is fairly basic, which was good because we found Salesforce way to complex and cumbersome. But the more we use SharpSpring the more it is clear this could be beefed up. What business problems are you ...