SessionStack Reviews in June 2025: User Ratings, Pros & Cons

"Always providing valuable insights about our users"

What do you like best about SessionStack? SessionStack visually reconstructs every user click, move and scroll, which I find extremely valuable for user journey optimizations.

"Helps us uncover customers' pain points"

What do you like best about SessionStack? SessionStack extends the capabilities of our existing analytics tools by providing a comprehensive view of the user's experience.

"Perfect for resolving UX issues"

What do you like best about SessionStack? While a user is visiting our website, SessionStack captures each screen and every action the user makes. This is definitely the easiest way for us to pinpoint UX problems.

"Very important tool in our bussines"

What do you like best about SessionStack? I like SessionStack for helping me make the right decision in my job. I'm UX Designer, and I need to have a solid foundation for making the right design decisions. This tool is beneficial to me because I can see with my own eyes what users of my product do with it. I can quickly check what operation system, browser, and browser version they use. Also, I can find recordings with errors and check what went wrong.

"the intercom integration is great. finding user sessions does not work well for us"

What do you like best about SessionStack? SessionStack works good for bug finding. The error console is helpful... The intercom integration is a must (that's the only way we can currently find user sessions)

"Ideal for Customer Success"

What do you like best about SessionStack? We use SessionStack to gauge the engagement of our active users. It provides metrics like number of logins, time spent online and many more, but the best is the ability to watch real user

"Great insights, incredible customer service"

What do you like best about SessionStack? With SessionStack we can read the submissions of our survey forms, then watch the corresponding session in SessionStack to see what and how a customer experienced something.

"Helps uncover UX issues in less time"

What do you like best about SessionStack? SessionStack enables QA teams to easily replicate UX problems, which developers can utilize to bridge the gap between code and user experience.

"Smart way to watch and organize session replays"

What do you like best about SessionStack? The SessionStack platform assists our team in organizing session replays based on specific concerns identified by the error tracking function. The sleek UI allows us to distribute these replays around our staff after that.

"Powerful session replay software"

What do you like best about SessionStack? SessionStack allows us to watch videos of our real users (anonymized or identified) interacting with our product. This way we can better examine mouse movements, clicks, frustration and