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8.3

Spot Score

ServiceWorks - Field Service Management Software

ServiceWorks Reviews in June 2026: User Ratings, Pros & Cons

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ServiceWorks Reviews & Ratings

Rating Distribution

Excellent

(10)

Very Good

(6)

Good

(2)

Poor

(2)

Terible

(4)

Spotsaas Editor’s POV

ServiceWorks provides a comprehensive solution for managing the entire customer lifecycle, making it suitable for businesses of all sizes. Its cloud-based platform ensures accessibility and ease of use, though larger enterprises may find it lacking in advanced features.Read more

ServiceWorks pros and cons

  • Total customer lifecycle solution

  • Cloud-based platform

  • User-friendly interface

  • Customizable features

  • May lack advanced features for large enterprises

  • Limited offline capabilities

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Showing 11-20 out of 24

AU

Anonymous User

10/31/19

5 out of 5

"It Works"

What do you like best about ServiceWorks? I like that it is browser based to use on the road. The layout is simple to understand. The features are rich What do you dislike about ServiceWorks?

AU

Anonymous User

10/30/19

2 out of 5

"getting better"

What do you like best about ServiceWorks? the schedule, and service bench and power activation. service techs having tablets, but a lot of no service area in our area

AU

Anonymous User

10/29/19

5 out of 5

"Excellent Customer support."

What do you like best about ServiceWorks? Service works has streamlined work order dispatch to our technicians and has eliminated the masses of paper documents that tended to get damaged or lost..

AI

Ann I

10/26/19

5 out of 5

"Great Business Software!"

What do you like best about ServiceWorks? How friendly and helpful the staff is to work with you! All the services and resources available are way more compared to almost to all other maid and commercial cleaning company softwares available online. The price is reasonable compares to 90% of other directly specific for maid business softwares. The staff is always willing to help and eager and very dependable and reliable and honest.

AU

Anonymous User

10/25/19

4.5 out of 5

"When I figure it out it will be great"

What do you like best about ServiceWorks? cloud based, Techs can start there day from there home What do you dislike about ServiceWorks?

AU

Anonymous User

10/24/19

4 out of 5

"Overall easy to use and efficient"

What do you like best about ServiceWorks? The overall layout and user interface is easy to use and really efficient! Everything is laid out where it needs to be and it's easy to find what you need quickly (Maps, scheduling, inventory, etc). Having all the customer information and related jobs in one page is very convenient and allows for a more productive workflow.

AU

Anonymous User

10/24/19

2 out of 5

"ok"

What do you like best about ServiceWorks? it is a system that offers everything we needed What do you dislike about ServiceWorks?

MB

Matthew B

10/24/19

3.5 out of 5

"Ok but not best"

What do you like best about ServiceWorks? Better then Swiftlink on some things like being able to schedule calls What do you dislike about ServiceWorks?

AU

Anonymous User

09/12/19

1 out of 5

"Will be great once the kinks are worked out"

What do you like best about ServiceWorks? Ease of use. I really like how easy it is to navigate and get to all of the information. What do you dislike about ServiceWorks?

AU

Anonymous User

09/11/19

2.5 out of 5

"switching soon from swift link to service.works"

What do you like best about ServiceWorks? all your files a stored in the cloud , I recently lost the hard drive on my computer and hadn't backed up swift link for awhile , I lost a lot of files , Had I been using service.works all my customer data will still be their !!!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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