9.5
SpotScore
ServiceTitan Reviews in July 2026: User Ratings, Pros & Cons
Streamline your field service operations with ease.
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ServiceTitan offers custom pricing plan
ServiceTitan Reviews & Ratings
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Spotsaas Editor’s POV
ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful tool for service-based companies. Clients consistently praise the exceptional customer support team for their quick responses and extensive knowledge, with standout ...Read more
ServiceTitan pros and cons
Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.
Continuous software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.
Easy-to-use interface and user-friendly features, as well as tools for scheduling, dispatching, and reporting.
Valuable training and support provided during onboarding, making the transition smooth and successful for users.
The software may have a steep learning curve for new users, especially without proper guidance or training.
Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.
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Showing 41-50 out of 384
JD
Jarrett Dietterich
04/04/25
Getting the most out of your investment
Our success manager, Levon Ghazaryan, comes up with catered training and topics. He explains little tools and tricks that we may have missed, or are just not using correctly. Its nice to know someone is truly concerned with us getting the most out of our investment.
DP
David Powers
03/31/25
Sam Horvitz is an Absolute Rock Star
Sam Horvitz is an Absolute Rock Star! We just completed the brand conversion to the CSP Platform. Sam was instrumental in guiding us through a smooth transition. Sam has been a vital part of our teams success in implementing features for our Franchisees that create better workflow and overall efficiencies. Thank you Sam
SP
Stacy Potter-Swentzel
03/25/25
LOVE!
We use company for work and I absolutely love it. I've been using for over 2 and a half years now. I've worked in the trades before but this is best scheduling and software system I've ever used! They are very supportive and they do so much training and there are so many perks just to using this company that doesn't cost you a penny! I cannot recommend them enough!
SP
Stephanie Postell
03/24/25
We love Service Titan!
Service Titan has revolutionized the way we operate at Anchor Heating and Air! Since implementing this advanced software, we've experienced significant improvements in our efficiency and customer satisfaction. The intuitive scheduling feature ensures that appointments are seamlessly organized, allowing us to focus more on providing exceptional service to our clients.The powerful reporting tools have empowered us to make data-driven decisions that enhance our operations and growth ...
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KK
Khiana Klatt
03/21/25
Offers advanced features
ServiceTitan offers numerous features that assist our entire team daily. (ex: colour coded dispatch board and teams management helps our dispatcher; phones pro's call bubbles that auto populate the client's information during calls help our Customer Service Representative; attaching photos and videos to location files helps our technicians in the field; the inventory tab helps our warehouse staff; the follow up tab and pricebook assists our sales staff).
JA
Jen Alonso
03/20/25
Taught me about the business!
One of the reasons I love Service Titan is that they really listen to what their customers need. It gave me a completely new way to look at my business, you just have to be willing to put in the time to learn everything. I am so glad that I get to be a voice in the process. Plus, it's always updating and improving, which is great. It definitely does not feel like a static piece of software.
J
JoshM
03/18/25
Best Service Software
Service Titan is a fanatastic product and well worth the money. If you fully engage and trust the process and immerse yourself with their system and tools your business is guaranteed to grow and thrive.
RL
Renee L
03/18/25
ServiceTitan is a powerful program, but it is on you to drive it!
ServiceTitan is a powerful and comprehensive software that has greatly improved our operations, from scheduling and dispatching to invoicing and reporting. The automation and integrations help streamline workflows, making it a valuable tool for service-based businesses everywhere.That being said, I do wish there was more focus on the core product rather than new features and add-ons. Stability, ease of use, and refining existing functionalities should take priority to ensure a smoother, ...
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AT
Aaron Theis
03/18/25
Cody was helpful in getting our PMA…
Cody was helpful in getting our PMA issue worked out.
L
Lori
03/14/25
We discussed my concerns and I'm hoping…
We discussed my concerns and I'm hoping for a good outcome.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].