9.5
Spot Score
ServiceTitan Reviews in June 2026: User Ratings, Pros & Cons
Streamline your field service operations with ease.
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ServiceTitan offers custom pricing plan
ServiceTitan Reviews & Ratings
Spotsaas Editor’s POV
ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful tool for service-based companies. Clients consistently praise the exceptional customer support team for their quick responses and extensive knowledge, with standout ...Read more
ServiceTitan pros and cons
Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.
Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.
Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.
Valuable training and support provided during onboarding, making the transition smooth and successful for users.
The software may have a steep learning curve for new users, especially without proper guidance or training.
Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.
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Showing 131-140 out of 334
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Brandi
04/04/23
Service Titan is the best CRM
Service Titan is the best CRM! It is so much more than a CRM. It is a community. When we started using it we were able to get rid of 3 other programs.
MW
Matt Wilkinson - Beck Cohen
04/04/23
Been with ST for 5 years
Been with ST for 5 years, always getting better. We are growing with them. Always growing pains but always improving and worth every penny.
L
Liz
04/04/23
Lead with Confidence
Service Titan has given us the opportunity to be transparent. It has put us on the leading edge of technology in the industry. The software has helped us become more effecient and effective leaders.
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Brian
04/04/23
ServiceTitan has helped double our…
ServiceTitan has helped double our revenue since we signed up. We know have the ability to give our clients multiple options and let the client choose what best fits their needs. Also with reporting and KPI's. Reports I never thought would be possible to produce on our own ST has them. These reports help with inventory, marketing and Tech performance. With marketing pro we have been able to cut our Google expances down. Thank you ServiceTitan
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Ilene
04/04/23
Service Titan is a game-changing…
Service Titan is a game-changing software that our plumbing business has been using for the past five years. We can confidently say that we cannot imagine running our business without it. This all-in-one software provides us with a wide range of solutions. The marketing tools that Service Titan offers have helped us increase our online visibility and improve our customer engagement. The reporting features have also been incredibly useful, as they allow us to track our progress and make ...
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Jeff
04/04/23
Finally a Product that continues to develop
Service Titan continues to develop their product and is genuinely interested in adding features to help take businesses to the next level. It is so common for products like this to become stagnant because they work "good enough" it is refreshing to know that Service Titan has not developed this mentality.
RC
Robin Cody
04/04/23
Service Titan is an all in one software…
Service Titan is an all in one software for home service companies. It truly does everything you could need. They are constantly improving and adapting to the market based upon real customer requests and experiences. This software has streamlined our business and allowed us to see a 22% growth in revenue from 2020 - 2021, and 14% each year following.
M
Mark
04/03/23
I have had amazing interactions with Service Titan
I have had great interactions with several members of the ST community in my last 2 years. I enjoy feeling as though we have an open dialog with their company as opposed to just then being a service provider, which allows us to get customizations and changes to the system itself when needed. So happy we made the switch to Service Titan and I would recommend it to anyone who is in a service industry.
SG
Sheena G
02/13/23
"Most user-friendly program out there!"
What do you like best about ServiceTitan? ServiceTitan is one of those programs that just about anyone can figure out. Extremely user-friendly and easy to use. What do you dislike about ServiceTitan?
JP
J P
02/03/23
"Very user friendly"
What do you like best about ServiceTitan? It is very easy to use, easy to navigate integrations, typical account setup. I appreciate the customer and location as different pages so one customer is able to have multiple locations
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].