9.5
Spot Score
ServiceTitan Reviews in June 2026: User Ratings, Pros & Cons
Streamline your field service operations with ease.
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ServiceTitan offers custom pricing plan
ServiceTitan Reviews & Ratings
Spotsaas Editor’s POV
ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful tool for service-based companies. Clients consistently praise the exceptional customer support team for their quick responses and extensive knowledge, with standout ...Read more
ServiceTitan pros and cons
Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.
Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.
Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.
Valuable training and support provided during onboarding, making the transition smooth and successful for users.
The software may have a steep learning curve for new users, especially without proper guidance or training.
Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.
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Showing 121-130 out of 334
RL
Richard Lozano
04/08/23
Great software and friendly staff
Great software and friendly staff. One fact is that they are growing very large and offer many services to the service solutions industry. Now with the personal touch of one-on-one success managers, I give them 5 Stars!
M
Miranda
04/05/23
ServiceTitan gets an A+
The ServiceTitan platform is relatively user friendly and accommodating. I really enjoy all the opportunities they provide for networking and getting tips and tricks from others.
M
Matt
04/05/23
It integrates with everything…
It integrates with everything seamlessly and gives us the data we need to make informed decisions.
KH
Kirsta Holliman
04/05/23
Best HVAC software available !
We made the switch to ST in January of 2022. Best decision we ever made! We were operating on a very old software that had limitations. ST worked with us hand in hand during our transition and continues to provide support to us when needed. A++++
MW
Matthew Wallner
04/04/23
Great Product Advances Growth!
ServiceTitan is a powerful technology that promotes growth. We were not even using ServiceTitan to its full potential, and still grew massively year over year. We discovered that our growth accelerated once we went deep, found our issues, and fixed them. The opportunity to contact a team of experts when I have a problem with ServiceTitan is one of the advantages I value the most. Whether you are looking for fresh innovation, financial growth, or a community of service professionals that ...
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AP
Art Plumbing, AC & Electric
04/04/23
Been with Service Titan for eight years…
Been with Service Titan for eight years they take care of everything they’re responsive. Our account rep is awesome and they get things done.
OS
Oana Soltani
04/04/23
Great software, great customer support
We started our venture with Service Titan at the end of 2019. The process of switching over from our previous software was quite difficult due to many customizations we needed, but Riley, our Implementation Manager really walked us through. A special shout out to Adam Hennager, our Success Manager for helping us with every issue we in countered along the way, for his patience, support and understanding. Overall, the customer support is amazing. The software is covering most of the aspects ...
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M
Madison
04/04/23
Adaptable Software
ServiceTitan is a highly adaptable software that works for many companies. It is nearly an all in one software. Your one stop shop for everything and more. I speak very highly of ServiceTitan and appreciate all it does for the company and myself!
K
Kimmie
04/04/23
This is a great tool for all trades
This is a great tool for all trades. Everything for your business in one place. The additional PROproducts are a great addition to the overall software. The support we get from our CSM, Nick, is top notch! He responds quickly and is happy to jump on a call if we ever need to work through an issue.
A
Alex
04/04/23
ServiceTitan is the most advanced…
ServiceTitan is the most advanced software for the service industry that is easy to use.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].