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Sendle - New SaaS Software

Sendle Reviews in September 2026: User Ratings, Pros & Cons

Effortless shipping for small businesses.

3.49

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Sendle Reviews & Ratings

3.49

Good

Based on 1631 ratings & 1842 reviews

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Rating Distribution

Excellent

(1086)

Very Good

(11)

Good

(9)

Poor

(24)

Terrible

(712)

Sendle pros and cons

  • Reviewers consistently highlight low, competitive shipping prices.

  • The website and interface are user-friendly and easy to navigate.

  • Included tracking and delivery notifications are reliable and appreciated.

  • Shipping is fast, with packages often arriving on time or early.

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Showing 1831-1840 out of 1842

M

Miguel

11/19/18

1 out of 5

"Sendle - Cheaper, easier, smarter than post"...Really??

Just shocking - if you have the "honour" of dealing with one of their ironically named "Customer Happiness Champion's" you will question how much longer you want to remain on this planet...Avoid!!

M

Miguel

11/19/18

1 out of 5

"Sendle - Cheaper, easier, smarter than post"...Really??

Just shocking - if you have the "honour" of dealing with one of their ironically named "Customer Happiness Champion's" you will question how much longer you want to remain on this planet...Avoid!!

R

Rachel

11/18/18

1 out of 5

Avoid Sendle!

Terrible. It’s been 14 days and they’ve lost my parcel. They use terrible courier companies such as Fastway and Couriers Please. There only communication is via email and the responses are the same. Small businesses avoid, your customers are worth more to you then saving a few dollars on crappy service. Stick with Aus Post, Toll or TNT.

R

Rachel

11/18/18

1 out of 5

Avoid Sendle!

Terrible. It’s been 14 days and they’ve lost my parcel. They use terrible courier companies such as Fastway and Couriers Please. There only communication is via email and the responses are the same. Small businesses avoid, your customers are worth more to you then saving a few dollars on crappy service. Stick with Aus Post, Toll or TNT.

S

Serah

11/04/18

1 out of 5

May be cheap but NOT easy NOR…

May be cheap but NOT easy NOR convenient like they claim to be. They refused to contact me via phone for delivery. Only credit to them is their polite customer service rep on email, pity they were virtually useless in getting the delivery to me - they offloaded to another company in the end!

S

Serah

11/04/18

1 out of 5

May be cheap but NOT easy NOR…

May be cheap but NOT easy NOR convenient like they claim to be. They refused to contact me via phone for delivery. Only credit to them is their polite customer service rep on email, pity they were virtually useless in getting the delivery to me - they offloaded to another company in the end!

PC

Pearl Chan

10/22/18

1 out of 5

scam artists

scam artists Sendle started out great but now they're nothing but scam artists. They have consistently claimed that they leave a card but the receiver never gets any card. You end up having your parcel returned and you have to pay them again to resend the parcel. At least 30% of my bookings went through this. Sendle obviously refuses to do anything because they stand to gain when 1 booking makes them double the money. Stay away!

PC

Pearl Chan

10/22/18

1 out of 5

scam artists

scam artists Sendle started out great but now they're nothing but scam artists. They have consistently claimed that they leave a card but the receiver never gets any card. You end up having your parcel returned and you have to pay them again to resend the parcel. At least 30% of my bookings went through this. Sendle obviously refuses to do anything because they stand to gain when 1 booking makes them double the money. Stay away!

CR

Colin R McTari

09/26/18

1 out of 5

Horrible service

Horrible service. Delivered my parcel to someone else initially. The eBay seller agreed to resend the stuff,this time signature required , guess what. They messed it up again! What a shameful service.

CR

Colin R McTari

09/26/18

1 out of 5

Horrible service

Horrible service. Delivered my parcel to someone else initially. The eBay seller agreed to resend the stuff,this time signature required , guess what. They messed it up again! What a shameful service.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].