Sendle Reviews in September 2026: User Ratings, Pros & Cons

I am waiting for my package and there…

I am waiting for my package and there was a attempt to deliver but said no access ? What does that mean the way the delivery is if it’s a business there should be a way to drop off during regular business hours. There is no phone number or anything

Horrible service if I could rate 0 I would

Few parcels waiting for collection at our business for over a week, nobody attempted pickup. We have a receptionist there 9-5pm every business day for the past week, says pickup times on the consignment instructions still failed to pick it up. CCTV shows that their courier didn't come, other couriers, Australia Post, DHL, Fedex UPS, Fastway all had no problem coming during that week, but Couriers Please didn't even come. Sendle support were making all the excuses for not picking them up. ...

Great service!

This is a great service if you ship packages regularly, or even if you do it every once in a while. The account setup is simple, and the postage savings is awesome. And I love that the package tracking is sent to the customer automatically, and you're notified when the package is delivered.

Will destroy your company reputation!

I have used Sendle for my business over the past year and it is hit and miss on whether they will bother to pick up parcels for delivery. Of the 79 bookings I have made with them 5 were never picked up and about 20 were collected up to 10 days late. One package of a $300 gift basket being donated for a charity auction was completely destroyed and returned with no explanation or communication. Simply not good enough.

Affordable and can track packages…

Affordable and can track packages easily.

Half the price of USPS, easy, and fast

Gave this new service a try with a personal package before deploying it in my small business. I couldn't be happier! Super easy account set up, labels printed easily, and package arrived 2 days sooner than promised. Half the price of USPS. Only drawback is that they don't accept PayPal - only credit cards. Can't wait until their integration with Etsy!

Forgot something in Florida

Forgot something in Florida. Used Sendle to pay for shipping back to me and e-mailed the label to them. All they had to do was box it, slap on the label and send it out with their mail. Got it two days later. Reliable, cheap, and super convenient.

This company is the worst company here

This company is the worst company here. They took my money. They collected my things (valuable items) and it was the last I ever saw of them. They didn't get back to me quickly, then when they did. LOST. GONE. We don't care kind of an attitude. -They didn't offer to refund my money -They told me I wasn't cover properly. -The attitude of the staff seem more worried about their company. -They offered me a FREE shipping as compensation. This is a joke. I wouldnt use them for FREE or if you ...

dropped off my item at Milperra BP, and not been a pickup for 3 days.

dropped off my item at Milperra BP, and not been a pickup for 3 days. I went back to check and the parcel still sits on their cabinet.

so far good

so far good, my package got delivered on a timely manner. I hope they add bigger or larger boxes soon.