Sendle Reviews in September 2026: User Ratings, Pros & Cons

Don’t pick up when they say the will

Pick up scheduled for Wednesday, now Friday afternoon and still haven’t collected my parcel. When contacted they said the driver would try again the next day. Not good enough!!! Just use aus post, much easier!!!

Pick up request submitted on the…

Pick up request submitted on the weekend, payment made in full (interstate delivery). It’s Thursday today. We’ve waited every day for collection but no one shows up. Do not recommend. Will never use again. Still home waiting!

Pick up request submitted on the…

Pick up request submitted on the weekend, payment made in full (interstate delivery). It’s Thursday today. We’ve waited every day for collection but no one shows up. Do not recommend. Will never use again. Still home waiting!

Not happy DAN

I opened a complaint with the Ebay seller who then provided the tracking details. It seems apparently sendle have tried to deliver the parcel several times and going by the time stamp in the tracking WHILE WE WERE HOME! I have no idea where they have been leaving the cards for us to contact them, must be in the bin for all I know. Never had an issue with anyone finding the place so I'd say Sendle are rubbish. EDIT: I've edited this to say that it took a huge amount of complaining from ...

Not happy DAN

I opened a complaint with the Ebay seller who then provided the tracking details. It seems apparently sendle have tried to deliver the parcel several times and going by the time stamp in the tracking WHILE WE WERE HOME! I have no idea where they have been leaving the cards for us to contact them, must be in the bin for all I know. Never had an issue with anyone finding the place so I'd say Sendle are rubbish. EDIT: I've edited this to say that it took a huge amount of complaining from ...

This is the best shipping app Ive ever used

I have been using Sendle for a while now. Packages always arrive in excellent condition. Shipping prices are the lowest around. Highly recommended

It is what they say

For what Sendle says they are, they do a good job with a few caveats. Having dealt with the frustration of Australia Post I can't say Sendle is worse. Sendle advertises that they resell spare capacity in the system. To that end when there is none, e.g. Christmas, they will struggle to achieve it. Second, you get a lower price but they are not an express delivery service. If capacity is low parcels can get delayed. If you need certainty of time, use another provider. Similarly, if your ...

My Parcel never been picked up by…

My Parcel never been picked up by Sendle for seven days. Sent by Australia post after 7 days. They said it will be picked up tomorrow...tomorrow...tomorrow....???? after seven days I gave up. Ask them to call me to discuss, but never did. their support is just a bunch of liar. If there is minus Star, I would give them MINUS STAR!! Never use this SENDLE again!!

Wish we could give zero stars

Waited 6 business days for a parcel to be picked up despite frequent requests to Sendle support. (Pickup Guarantee states "if for some reason the driver doesn't make it after 2 days, we will send a dedicated pickup driver, at our expense, to make sure that the parcel is on its way"). Told order cancelled by Sendle because of "no access to collect parcel". This is completely false. Property was never unattended, with full access at all times (see pics) - both other homes on 4 m wide shared ...

Wish we could give zero stars

Waited 6 business days for a parcel to be picked up despite frequent requests to Sendle support. (Pickup Guarantee states "if for some reason the driver doesn't make it after 2 days, we will send a dedicated pickup driver, at our expense, to make sure that the parcel is on its way"). Told order cancelled by Sendle because of "no access to collect parcel". This is completely false. Property was never unattended, with full access at all times (see pics) - both other homes on 4 m wide shared ...