Sendle Reviews in September 2026: User Ratings, Pros & Cons

Two weeks and counting to receive my parcel (same state delivery)

My parcel was supposed to arrive in 2-4 days (local shipping within Victoria, Australia). Two weeks have passed and haven't received anything. In their tracking page it appeared "Unable to be Deliver" 4 times in a 5 day period, however I put my work address where there is ALWAYS someone in reception and the door is ALWAYS open! I even gave authority to leave! It sounds to me that they haven't even tried (or maybe lost it?).. I have never had a problem with any deliveries even though I am a ...

Two weeks and counting to receive my parcel (same state delivery)

My parcel was supposed to arrive in 2-4 days (local shipping within Victoria, Australia). Two weeks have passed and haven't received anything. In their tracking page it appeared "Unable to be Deliver" 4 times in a 5 day period, however I put my work address where there is ALWAYS someone in reception and the door is ALWAYS open! I even gave authority to leave! It sounds to me that they haven't even tried (or maybe lost it?).. I have never had a problem with any deliveries even though I am a ...

7 days wasted on waiting and praying for pickup

Hmm... 6 days now, and my parcel is still sitting at the front door waiting. I wonder someone from the neighborhood may even act quicker than Sendle, and take it before them show up.. Still, today there’s no one showed up after the 6th time I scheduled/rescheduled the pick up. Don’t know whether tomorrow will have any luck They should really put this on the headline of their website, “we guarantee it takes at least 7days to pick up ur parcel”. And still haven’t seen any of their so-called ...

7 days wasted on waiting and praying for pickup

Hmm... 6 days now, and my parcel is still sitting at the front door waiting. I wonder someone from the neighborhood may even act quicker than Sendle, and take it before them show up.. Still, today there’s no one showed up after the 6th time I scheduled/rescheduled the pick up. Don’t know whether tomorrow will have any luck They should really put this on the headline of their website, “we guarantee it takes at least 7days to pick up ur parcel”. And still haven’t seen any of their so-called ...

I was amazed the first time I used…

I was amazed the first time I used Sendle to send a small package. The UPS Store wanted to charge 7.50 to ship. By using Sendle, it was only 3.75 for the same item! I'm all for saving money. Thank you.

I ordered nearly 40 bags of chips…

I ordered nearly 40 bags of chips shipped to Hawaii. Not only did it get there in a few days but everything was perfectly in tact. Very pleased and will be ordering again

Terrible service

Terrible service, booked for pick up Monday it’s now Friday., was told “tomorrow” by Fritz the useless customer service person. I have used them several times over the past 3 months but will never use again.

Don’t pick up when they say the will

Pick up scheduled for Wednesday, now Friday afternoon and still haven’t collected my parcel. When contacted they said the driver would try again the next day. Not good enough!!! Just use aus post, much easier!!!

Simple and great value

Date of experience: January 17, 2020

Terrible service

Terrible service, booked for pick up Monday it’s now Friday., was told “tomorrow” by Fritz the useless customer service person. I have used them several times over the past 3 months but will never use again.