Sendle Reviews in June 2026: User Ratings, Pros & Cons

Not very good

Not very good . lots of couldn't pick up parcel , followed by unable to deliver . Might be cheap and you get what you pay for !

Crap company!!!

Crap company!!! Expected 2 deliveries from different companies, stayed home all day, both days, then receive emails late at night, saying they tried to deliver, however no card was left either time with reference number to enable tracking. I can see why there is no contact phone number on their website for customer service, also no email response - dodgy company!!

Crap company!!!

Crap company!!! Expected 2 deliveries from different companies, stayed home all day, both days, then receive emails late at night, saying they tried to deliver, however no card was left either time with reference number to enable tracking. I can see why there is no contact phone number on their website for customer service, also no email response - dodgy company!!

My package was never picked up

I have scheduled a service to be picked up next day but they failed to pickup. I went to their site and filled up a form to report the issue. Got a reply saying they will send a "dedicated" pickup for my item, and still did not arrive. And I filled up and sent 2 more follow-ups for my issue, and this time its total silence. I decided to cancel the service on the third day. The few dollar savings is not worth the headache dealing with this service--let this be your warning!!

Great way to get the packages tracked

Great way to get the packages travked til delivered. Sccurate and speedy

My package was never picked up

I have scheduled a service to be picked up next day but they failed to pickup. I went to their site and filled up a form to report the issue. Got a reply saying they will send a "dedicated" pickup for my item, and still did not arrive. And I filled up and sent 2 more follow-ups for my issue, and this time its total silence. I decided to cancel the service on the third day. The few dollar savings is not worth the headache dealing with this service--let this be your warning!!

Poor Service Lost My Parcel

Just requested an investigation my ebay parcel which was onboard for delivery 5 days ago. Now nobody seems to know where it is. My son's birthday is in a few days time and this parcel was going to be his present, now there's no chance of that. Thanks for losing my parcel Sendle. I will avoid sellers that use Sendle in the future. Very sub-standard service.

Like talking to a brick wall

Like talking to a brick wall, no verbal means of communication, just endless and blunt useless responses via email. My parcel was collected on schedule, then nothing! no tracking provided and after 7 days of searching (says them) declared item could not be found. Either incompetent or dishonest pick up people and crap help service.

Great all around experience

Had a great experience with printing label, pickup, and delivery. Great communication through the interface, and items arrived even earlier than stated. 5 stars!

Great job!…

My items arrived on time and were well packed. I've missed having Rare Diamonds powder since Avon stopped selling it so it was wonderful to find it here. Thanks!