Sendle Reviews in June 2026: User Ratings, Pros & Cons

Sendle seem to have lost The Plot

Sendle seem to have lost The Plot. I was impressed with their excellent service in the beginning and let people know. Sadly, I am unable to do that this time. Delivery was attempted on Sat 8th August. The Couriers Please driver left a TOTALLY BLANK calling card in my letterbox that I only discovered after a random check of the mailbox later that afternoon. The company had Authority To Leave The Parcel Safe If No One Home. I was home but the driver didn't care enough to slide the bolt on the ...

Sendle seem to have lost The Plot

Sendle seem to have lost The Plot. I was impressed with their excellent service in the beginning and let people know. Sadly, I am unable to do that this time. Delivery was attempted on Sat 8th August. The Couriers Please driver left a TOTALLY BLANK calling card in my letterbox that I only discovered after a random check of the mailbox later that afternoon. The company had Authority To Leave The Parcel Safe If No One Home. I was home but the driver didn't care enough to slide the bolt on the ...

Terrible

Terrible. Please don’t use. I will be avoiding any retailers that use Sendle. The carbon neutral is worthy and wonderful business differentiation but you still have to be able to do your job - deliver packages. I’m currently on my second experience with a retailer shipping with them and they’re hopeless. The first, took an incredibly long time and the current, they’re still trying to find. So, it is missing and well overdue. Two out of two lousy experiences. Avoid if possible.

Every order I have received through…

Every order I have received through Sendle has arrived promptly!

Terrible

Terrible. Please don’t use. I will be avoiding any retailers that use Sendle. The carbon neutral is worthy and wonderful business differentiation but you still have to be able to do your job - deliver packages. I’m currently on my second experience with a retailer shipping with them and they’re hopeless. The first, took an incredibly long time and the current, they’re still trying to find. So, it is missing and well overdue. Two out of two lousy experiences. Avoid if possible.

Not very good

Not very good . lots of couldn't pick up parcel , followed by unable to deliver . Might be cheap and you get what you pay for !

Sendle is a joke!

Sendle is a joke!! •Late delivery, incorrect updates regarding status and delivery completion notification, poor client management and a terrible online user experience...i’m happy that I now know to never use sendle again. Warning to all small business owners in Australia who are considering sendle in this covid era, their incompetence will affect your business’ reputation.

Poor Service Lost My Parcel

Just requested an investigation my ebay parcel which was onboard for delivery 5 days ago. Now nobody seems to know where it is. My son's birthday is in a few days time and this parcel was going to be his present, now there's no chance of that. Thanks for losing my parcel Sendle. I will avoid sellers that use Sendle in the future. Very sub-standard service.

Sendle is a joke!

Sendle is a joke!! •Late delivery, incorrect updates regarding status and delivery completion notification, poor client management and a terrible online user experience...i’m happy that I now know to never use sendle again. Warning to all small business owners in Australia who are considering sendle in this covid era, their incompetence will affect your business’ reputation.

Like talking to a brick wall

Like talking to a brick wall, no verbal means of communication, just endless and blunt useless responses via email. My parcel was collected on schedule, then nothing! no tracking provided and after 7 days of searching (says them) declared item could not be found. Either incompetent or dishonest pick up people and crap help service.