Sendle Reviews in May 2025: User Ratings, Pros & Cons

Lost/stole my laptop sent to eBay buyer

Sent a $610 laptop + $23 postage to an eBay buyer 31/5 from Gold Coast to NSW. It got scanned twice in transit up to 9/6 (they don't give the locations), then it "disappeared". What's the point of tracking no's?Investigation commenced 14/6. 2/7/23 still waiting on $300 cover promised by Sendle. Obviously some of their staff are thieves!

Never Again

This is my first time dealing with this company from the receiving end. And i make sure that I never do so again. Claimed the post office wouldn't accept a gift I had ordered. So it was going back to the seller. After some confusing email with the seller, I was told that it would be shipped to the address nearest me. What the heck that means I have yet to determine. By the time all this is said and done the package will have been in transit from Ontario and going where it is supposed to ...

Sendle are useless, Non communicative and are not customer focused

Sendle taking 14 business days for a parcel from Western Sydney to 1 hour North of Brisbane(1100km in a car) . Has been lost for 7 days now and located in Brisbane with a 3rd party but will take 3 business days to travel 1 hour north. To bad my car rely on this part to run and out of action for a week now. Sendle services you, HA, ill avoid like the plague and you should too.

easy enough process to understand

easy enough process to understand. first package delivered with no problem. will use again.

Amazing service!

Our first package with Sendle was shipped from North Carolina to London, UK. The package arrived in ONE WEEK!! That's absolutely incredible!!

Ship with sendle and save time,money.at your own convenience from home.

Sendle shipping is very convenient it's very easy to navigate with the website, its cheaper than any other shipping company, its fast shipping and I dont even have to leave my home to continue to work and send out orders .thanks sendle I love your business. Yes I recommend 100%

Works & Works Well

Best price. Excellent customer service. Everything works and works well...

user friendly site and prices prices…

user friendly site and prices prices prices

Sendle takes customer service seriously…

Sendle takes customer service seriously and has worked hard to help resolve issues. Yes, the Sendle model has a few things it can improve, but I do believe that the Sendle team takes customer service and attempts to implement that input.

Unreliable subcontractor used

Sendle subcontracts deliveries to Couriers Please, who are atrocious. I have had 2 deliveries this month to a business address during business hours where delivery was not attempted. My parcel was delivered directly to a collection point 2 suburbs away instead. Absolutely frustrating and not good enough.