Sendle Reviews in May 2025: User Ratings, Pros & Cons

12 days still nothing!!!

12 days so far for my parcel to travel from tassie to Vic and I have still not received it. No updates on tracking history for days and it sat somewhere for 2 days before it even apparently left. 12 days and they cannot tell me where it is

Absolute disgrace

EDIT: Apparently Aramex is the sub-contractor that handles all the deliveries for Sendle and is to blame here. My package finally showed up 20 days after it was first sent just tossed on the front step without a signature that was required... 1 star still stands because of the horrendous experience. Do yourself a favour and stick with AusPost. ------ Absolute disgrace. 13 days and counting for a package from Brisbane to Rockhampton which typically takes AusPost overnight. They still ...

DON'T USE COURIERS PLEASE

Update to the review below. After being contacted by Sendle they followed up and launched an investigation with Couriers Please. Evidently the driver has been stood down. I have not heard from Couriers Please as Sendle said I would or seen evidence of outcomes. I'd leave a zero star rating if I could. After chasing my parcel which SENDLE took 5 weeks to have delivered, within Australia, there was no reason given for the delay despite the sender lodging an investigation. It was delivered ...

Terrible service without update or any…

Terrible service without update or any other information .

Reliable and cost effective

Reliable and cost effective. Good automated system of notification and tracking.

Terrible Service

I used Sendle for a few months to ship parcels for my small business. Over 15 of my packages had been lost in international transit with no parcels found and 0 compensation. Obviously this had a massive impact on my shop reviews as parcels were going missing and customers were getting angry. DO NOT use this service if you want a reliable provider.

Terrible Service

I used Sendle for a few months to ship parcels for my small business. Over 15 of my packages had been lost in international transit with no parcels found and 0 compensation. Obviously this had a massive impact on my shop reviews as parcels were going missing and customers were getting angry. DO NOT use this service if you want a reliable provider.

the pits of deliver services

sendle is the pits of delivery services. i’ve never not had an issue, whether it’s deliveries not being collected for weeks or things arriving too late, they manage to mess everything up. a lot of the time it'll even say it's onboard for delivery but not be delivered for 2-3 days later. pay the extra couple of dollars and use another service, especially if you’re shipping to customers, it’ll just cost you more in losing customers and replying to complaints.

the pits of deliver services

sendle is the pits of delivery services. i’ve never not had an issue, whether it’s deliveries not being collected for weeks or things arriving too late, they manage to mess everything up. a lot of the time it'll even say it's onboard for delivery but not be delivered for 2-3 days later. pay the extra couple of dollars and use another service, especially if you’re shipping to customers, it’ll just cost you more in losing customers and replying to complaints.

Less than ZERO Stars

Less than ZERO Stars. This Sendle company exists without a single phone line!!! Which in short equals a SCAM. If any company cannot afford, a single customer service phone line they ought to be thrown out of business. Dreadful !!!!