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9.8

Spot Score

SendGrid

SendGrid Reviews in May 2025: User Ratings, Pros & Cons

Effective sending for successful communication.

3.4

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SendGrid Reviews & Ratings

3.4

Good

Based on 1014 ratings & 605 reviews

Rating Distribution

Excellent

(235)

Very Good

(101)

Good

(28)

Poor

(13)

Terible

(228)

Expert's Review

SendGrid has been a popular choice for email campaigns, but recent reviews indicate a decline in service quality. While some users have faced challenges with suspended accounts and unresponsive support, there are still some positives to consider. The platform offers a robust API and has been known for its ease of integration for marketing automation. However, ...Read more

SendGrid pros and cons

  • Reliable alternative - Some users recommend AWS SES over SendGrid due to reliability.

  • API functionality - Users appreciate the quality of the API services for sending emails.

  • Poor customer support - Multiple complaints about ineffective and unresponsive customer service.

  • Account suspension without clear reasons - Users have experienced sudden account suspensions without proper notification or explanation.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].