Scribd Reviews in September 2026: User Ratings, Pros & Cons

Unauthoirised payments

I don't have an account with them and I don't even know what they do until I noticed I've been charged every month by them and don't know for how long because I rarely look at my bills. After finding no ways to contact them on their website, (had to chat with the bot, I had no account, nothing when I typed email/contact), I only found a link to contact them from complaints on Trustpilot. Don't think I will get my money back, but will tell my bank to block all tranactions from them in the future.

This is not an unlimited streaming…

This is not an unlimited streaming service as it says it is. They give you two to three bills and then everything you want is on hold for a month. Deceptions and misleading practices.

Escroquerie

bonjour, j'ai été obligé de mettre une étoile car 0, on ne peut pas ! vous m'avez prélevé 9,99€ sans que je sois informé de votre existence, comment avez-vous fait ? vous êtes des escrocs, je n'ai pas d'autre mots ...Merci de votre réponse ...

Absolute con artists

Absolute con artists. I cancelled my membership back in Aug and have just realised that there have been further payments took in Sept and Oct. Looking at all the other reviews I can see that this company will come on and say it's not possible or that I didn't cancel so looks like only option I'll have is to report to my bank as fraudulent transactions.

Estafadores

Estafadores, te suscribes durante el periodo de prueba, cancelas de inmediato para que no realicen ningún cargo y aún así siguen cobrando. Es curioso ver como contestan a los comentarios diciendo que pueden ser cancelaciones fallidas, se puede deducir entonces que siempre las cancelaciones son fallidas y te van a seguir cobrando, siendo imposible cancelar, no como indican en las condiciones que se puede cancelar en cualquier momento.

Stay away

Stay away! This company is dishonest and unethical. They resort to trickery in order to keep you as a subscriber. I signed up for a free trial and canceled a week before it would expire. However, I was still charged for new month. I logged into my account and saw that I was still subscribed so I went through the process of unsubscribing again. I realized that they trick you into thinking you’re already unsubscribed. Firstly, you are prompted to confirm that you wish to cancel many times ...

Son unos rateros

Son unos rateros, me suscribí por el periodo de prueba hace tres meses y lo cancele de inmediato, sin embargo me siguen cobrando hasta el momento, mejor dicho robando, y lo peor de todo es que en mi cuenta sola la fecha hasta cuándo caduco mi membresía más un texto que dice claramente que no estoy sujeta a ningun plan, dejen de robarme de mi tarjeta y devuelvanme mi dinero, tengo todas las pruebas de compra, me baje su app porque me pareció que tenían buen contenido, pero me arrepiento ...

You have to really pay attention when…

You have to really pay attention when you cancel your subscription as there are several screens you have to hit the continue cancelation button hidden on the bottem of the screen

Scribd unknowingly charged me for four straight years with ONLY ONE email correspondence over that four year period.

It baffles me that a company could charge your card for four straight years over two different cards, and only send one single email asking me to update my payment method which I didn't even do. How they got my new card number is a completely different question. This company makes their money off people who don't even know they have an account and make it painfully obvious by sending zero email correspondences about charges they are making to your card. Writing in to their customer service ...

Not warning about payment

Contrary to what they promised, they did not send a reminder about the free trial ending before it transitioned to a paid subscription account.