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Scribd Reviews in September 2026: User Ratings, Pros & Cons

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1.93

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Scribd Reviews & Ratings

1.93

Based on 1544 ratings & 1895 reviews

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Rating Distribution

Excellent

(265)

Very Good

(135)

Good

(90)

Poor

(95)

Terrible

(1310)

Scribd pros and cons

  • Reviewers praise the vast selection of audiobooks, ebooks, documents and other content.

  • Users consider it affordable and good value for the price.

  • The app is easy to use and works smoothly across devices.

  • Customer support handles refunds and billing issues quickly and helpfully.

  • A few reviewers occasionally cannot find specific titles they want.

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Showing 1881-1890 out of 1895

B

bri

04/18/18

1 out of 5

All fraud, don't be another bad review!!

PEOPLE! PAY ATTENTION! A little while ago I was doing research for a paper and stumbled upon this company. I wasn't really sure if I could trust them or not, especially because of all the reviews that said otherwise. However, I'm one for second chances and they were the only source I could find with the info I needed. Complete scam. DON'T BE LIKE ME!! There are so many bad reviews on this company, don't be the next one! To give insight into my situation, I signed up for a free trial, ...

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RS

RENU SAKSENA

04/15/18

1 out of 5

How can SCRIBD cheat with such impunity…

How can SCRIBD cheat with such impunity ! I signed up for free trial and entered credit card details as required. How can they simply debit my card when I did not sign up for paid subscription ??? They do not have any working helpline or customer support ! My account page shows I do not have any membership so I am unable to even discontinue....why should I be forced to pay for services I never signed up for and am not even using ! PLEASE BE FOREWARNED THEY ARE COMPLETE FRAUDS !

D

deeman

03/18/18

5 out of 5

Amazing Value!!!

For 8.99 a month you get all of the ebooks and audiobooks you can listen to. And they are all from the major publishers! Try doing that with audible! For those who had trouble with cancellations, I hope it worked out for you but I don't know why you would want to use every thing else. I hope that they can sustain this business model so they don't have to go back to the credit based system. Thats when I'll probably cancel

JT

Joan Toh

03/18/18

1 out of 5

SCRIBD IS A SCAM COMPANY

They have been charging my card even though I have removed payment details 1 year ago and no longer have a membership scheme with them. It is a total scam. And I want to know if anyone has reported them to the authorities? And they refuse to refund the full amount the first time only refunding one month’s worth of subscription even though they have charged for a year’s without notifying. This time it is even worse because I don’t even have a membership subscription anymore and have been ...

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AK

Alexandra Keegan

03/08/18

1 out of 5

I never heard of SCRIBD until they…

I never heard of SCRIBD until they charged my PayPal account for $8.99 out of blue saying it is an automatic payment. I was able to login to this thing with google account and it says that I don't have any membership, and payment history shows no payments made. The customer service phone number has a pre-recorded message that says that they don't provide any assistance over the phone (I'm not sure why they even have phone number). The online account doesn't have cancel membership option and ...

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ZG

Z. George

02/04/18

1 out of 5

Don't use you card on this piece of …

Don't use your card on this piece of s*** site!!

JM

Jazzlyn Miller

12/26/17

4 out of 5

I cancelled my subscription, still was charged

I cancelled my subscription to this service the day I signed up for it, long before the free trial was over. They STILL charged me for it the next month, and I had to cancel it again. UPDATE: Customer service at Scribd proved my original review wrong. I still wish they had a phone number to call, but they emailed me back and fixed the erroneous charge with no hassle!!!

MD

Magnus Dauv

11/24/17

1 out of 5

Shady business, keeps charging after cancelled subscription!

Was charged 6 times after I cancelled my subscription 6 months ago. And now they can't refund more than 1 month, because of their "refund policy", just great they have a broken subscription cancellation then. I guess their business model is to keep charging unwanted customers, instead of actually making a product people wants to pay for. Edit: Here goes nothing #1520904

R

Reader

10/12/17

1 out of 5

Huge SCAM ...I cancelled my subscription in April …

I canceled my subscription twice, once in April and again in September because the charges continued on my credit card for 8.99 a month. They send no confirmation emails neither there is no phone number to call. Highly unprofessional. Need a refund of 6 months of charges

A

Adam

09/20/17

1 out of 5

This company kept charging my debit …

This company kept charging my debit card 7 times, once for $8.99 each month. I only wanted one month of the subscription and have never received any invoices or bills from Scribd regarding the six extra monthly charges. I want a refund for the six months of monthly charges!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].