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Scribd Reviews in September 2026: User Ratings, Pros & Cons

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1.93

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Scribd Reviews & Ratings

1.93

Based on 1544 ratings & 1895 reviews

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Rating Distribution

Excellent

(265)

Very Good

(135)

Good

(90)

Poor

(95)

Terrible

(1310)

Scribd pros and cons

  • Reviewers praise the vast selection of audiobooks, ebooks, documents and other content.

  • Users consider it affordable and good value for the price.

  • The app is easy to use and works smoothly across devices.

  • Customer support handles refunds and billing issues quickly and helpfully.

  • A few reviewers occasionally cannot find specific titles they want.

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Showing 1261-1270 out of 1895

A

Alex

10/16/20

5 out of 5

Ben from support desk helped me to…

Ben from support desk helped me to solve an issue. I greatly appreciate your help, Ben! Thank you! ✨🤩

AH

Ahmad Hilwani

10/15/20

1 out of 5

i'm trying to update may payment..

i'm trying to update may payment... but its always failed ... i've tried using my two CC.. both are active and valid... No response from CS... very bad service

AH

Ahmad Hilwani

10/15/20

1 out of 5

i'm trying to update may payment..

i'm trying to update may payment... but its always failed ... i've tried using my two CC.. both are active and valid... No response from CS... very bad service

AC

Augusto Campos

10/13/20

2 out of 5

Payment Methods Issue

I am trying to change payment method but none of my credit cards are accepted. I always get the message: "Oops! There was an error processing your payment. Please use a different credit card, or try again later." I conntacted customer service and got the ticket #2954356. No further contact from customer service.

AC

Augusto Campos

10/13/20

2 out of 5

Payment Methods Issue

I am trying to change payment method but none of my credit cards are accepted. I always get the message: "Oops! There was an error processing your payment. Please use a different credit card, or try again later." I conntacted customer service and got the ticket #2954356. No further contact from customer service.

SC

Sybrey Callwood

10/12/20

2 out of 5

Here's the thing about Scribd

Here's the thing about Scribd. Their library of books and audiobooks isn't bad -I regular use the service. -But if you ever have any kind of customer service issue, you are screwed. Case in point I just bought my aunt a 6 month gift card subscription for her birthday. Even though Scribd's own website states that you do NOT need to enter your credit card information to redeem a gift card, their site is still requiring a credit card for her to activate it. I've emailed customer support twice ...

Read more

SC

Sybrey Callwood

10/12/20

2 out of 5

Here's the thing about Scribd

Here's the thing about Scribd. Their library of books and audiobooks isn't bad -I regular use the service. -But if you ever have any kind of customer service issue, you are screwed. Case in point I just bought my aunt a 6 month gift card subscription for her birthday. Even though Scribd's own website states that you do NOT need to enter your credit card information to redeem a gift card, their site is still requiring a credit card for her to activate it. I've emailed customer support twice ...

Read more

JZ

Jelena Zivkovic

10/11/20

5 out of 5

Even though I haven't been using Scribd…

I had an issue which I was able quickly to resolve with the help of customer support from Scribd. I greatly appreciate their help!

DW

Damon Wade

10/09/20

2 out of 5

I’ve used scribe for years but I…

I’ve used scribe for years but I deleted my account to sign up with a new email. I received confirmation of the account but I can’t sign in. I keep getting an error saying I’ve been logged out and need to log in again. There’s literally nothing I can do on any device. I can’t tell if everyone is experiencing this right now.

DW

Damon Wade

10/09/20

2 out of 5

I’ve used scribe for years but I…

I’ve used scribe for years but I deleted my account to sign up with a new email. I received confirmation of the account but I can’t sign in. I keep getting an error saying I’ve been logged out and need to log in again. There’s literally nothing I can do on any device. I can’t tell if everyone is experiencing this right now.

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