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8.1

SpotScore

Scratchpad - CRM Software

Scratchpad Reviews in September 2026: User Ratings, Pros & Cons

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Scratchpad Reviews & Ratings

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Rating Distribution

Excellent

(367)

Very Good

(29)

Good

(3)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Scratchpad has clearly made a strong impression on users over the past year, emerging as a game-changing tool for sales professionals and teams who often find themselves bogged down by Salesforce's complexity. Its standout feature is undeniably its simplicity and efficiency. Scratchpad allows users to update deals, pipelines, and opportunity details from a ...Read more

Scratchpad pros and cons

  • Integrates with Salesforce to update and manage opportunities, pipeline, and accounts in one place.

  • Reduces data entry clicks compared to native Salesforce workflows.

  • Requires minimal training to use effectively.

  • Customizable views, filters, and templates help users organize key priorities.

  • Slight learning curve for new users to fully utilize the tool's broad feature set effectively.

  • Limited standalone functionality; heavily dependent on Salesforce integration to unlock its potential.

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Showing 331-340 out of 399

AU

Anonymous User

08/30/22

5 out of 5

"One of the best Salesforce tools."

What do you like best about Scratchpad? Scratchpad made it very easy to manage my notes for each of my accounts in an easy-to-access, succinct format. Updating pipeline and deals has never been easier.

PR

Paul R

08/30/22

5 out of 5

"Can't live without Scratchpad"

What do you like best about Scratchpad? Give me so much time back in my day and my forecasting is so much easier. What do you dislike about Scratchpad?

IH

Ian H

08/30/22

5 out of 5

"Time saver like major time saver."

What do you like best about Scratchpad? scratch pad allows me to update all the necessary fields on a lead, contact, or opp within seconds with fewer clicks than SFDC.

DL

David L

08/30/22

5 out of 5

"Game Changing Time Machine"

What do you like best about Scratchpad? The company I work for went from an old, outdated CRM to Salesforce. All of the information, contacts, contracts, opportunities, billing, etc were pulled from the old system and dumped into Salesforce with little thought. We have had to update nearly 19,000 accounts using data from several excel spreadsheets, in addition to our regular job descriptions. We planned on having it done 12 months from now. With Scratchpad, we should be able to cut that to ...

Read more

BB

Ben B

08/30/22

5 out of 5

"Scratchpad makes updating your pipeline so much easier."

What do you like best about Scratchpad? The ease of updating your accounts and the ability to easily view your accounts and opportunities in a way that works well for you.

AU

Anonymous User

08/30/22

5 out of 5

"A simple, effective way to streamline your workflow."

What do you like best about Scratchpad? Scratchpad is super simple, not too much (complicated), not too little (ineffective). Love that it lives right in Chrome, all it takes is one login to sync everything, & their support team is fantastic (big win!).

AU

Anonymous User

08/30/22

5 out of 5

"Keeping my brain clear has never been easier"

What do you like best about Scratchpad? Updating Salesforce and keeping track of my tasks in GCal or any other system has always been a headache for me. I procrastinate which ends up making me forget key details, or I constantly go through lists in my head out of anxiety for missing something. Scratchpad makes it so easy to update my tasks, Salesforce notes, etc. that I have a handle on all of the above.

AU

Anonymous User

08/30/22

5 out of 5

"SHOUT IT FROM THE MOUNTAIN TOPS, Salesforce is now easy."

What do you like best about Scratchpad? Using Scratchpad has helped me catch up with my pipeline updates and more importantly keep them updated. It is very easy to use. If you are familiar with excel or sheets, Scratchpad will be a breeze. It has changed my daily routine. Pipeline Hygiene to the max! (I've been using Scratchpad for less than 1 month)

AU

Anonymous User

08/30/22

5 out of 5

"Time Saver. Period Nothing more to say."

What do you like best about Scratchpad? I am a task-oriented user. Scratchpad makes tasks easy and fast to drill through, field layout is what Salesforce should have been. Adding notes, completing the task, and then scheduling a new task is seamless - and it carries the previous task notes forward. No more looking through endless task to find a note. A GODSEND

AU

Anonymous User

08/30/22

5 out of 5

"Best Sales Product I’ve ever used, and amazing customer experience!"

What do you like best about Scratchpad? The efficient workflows they've built along with the extension overlays with command J and the custom tiles! What do you dislike about Scratchpad?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].