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8.9

SpotScore

Salesforce Email Studio - Email Marketing Software

Salesforce Email Studio Reviews in September 2026: User Ratings, Pros & Cons

Boost engagement with personalized emails.

4.18

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Salesforce Email Studio offers custom pricing plan

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Salesforce Email Studio Reviews & Ratings

4.18

Very Good

Based on 187 ratings & 210 reviews

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Rating Distribution

Excellent

(94)

Very Good

(83)

Good

(17)

Poor

(8)

Terrible

(8)

Spotsaas Editor’s POV

Salesforce Marketing Cloud Engagement requires SQL knowledge and familiarity with complex workflow builders. Before shortlisting, verify your team can handle the technical depth—specifically test the Journey Builder and Content Builder interfaces during a demo to confirm they match your skill level. The platform's pricing starts at $1,250/month for entry-level ...Read more

Salesforce Email Studio pros and cons

  • Automates email and marketing campaigns, reducing time spent on repetitive tasks.

  • Journey Builder, dynamic content, and AI analytics support personalized marketing at scale.

  • Connects with other Salesforce products and third-party systems for unified customer management.

  • Reporting and analytics track campaign performance, engagement, and ROI.

  • High pricing puts the platform out of reach for many small and mid-sized businesses.

  • Advanced features have a steep learning curve for new users.

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Showing 151-160 out of 210

AI

Administrator in Executive Office

09/20/19

5 out of 5

"Streamline scheduling..."

What do you like best? Email and message delivery scheduling, easy to manage campaigns What do you dislike? Usage learning curve, lag time moving between menus What problems are you solving with the product? What benefits have you realized? Scheduling campaigns

AI

Administrator in Marketing and Advertising

09/19/19

4 out of 5

"Salesforce"

What do you like best? convenient to use and manageable for business What do you dislike? needs to have different user id code for you to login Recommendations to others considering the product: to be advertise on facebook What problems are you solving with the product? What benefits have you realized? sometimes i can't send and sometimes the recepient didn't received my mail.

UI

User in Accounting

09/17/19

5 out of 5

"salesforce virtual mail review"

What do you like best? Easy to use controls that seamlessly integrate into my small business suite of apps What do you dislike? nothing that I can tell at the moment or inthe future Recommendations to others considering the product: use it What problems are you solving with the product? What benefits have you realized? faster email response time

WP

walter p

09/17/19

5 out of 5

"sophisticated and beautiful messages that captivate with salesforce email studio"

What do you like best? one of the most important features are drag-and-drop functions, custom scripting language and interactive content surprises in real time, I adapt the content using Artificial Intelligence in each email based on the individual user's behavior, essentially creating a segment of one. What do you dislike? Salesforce email Studio is the number 1 in marketing emails, it is an extremely complete platform for creators and developers of advertising I have none that any with ...

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KB

Kushagra B

09/16/19

3.5 out of 5

"Good Product"

What do you like best? It is a powerful tool great for all sorts of email marketing campaigns would definitely recommend. What do you dislike? The software is good but a little complex to use. What problems are you solving with the product? What benefits have you realized? Email marketing campaigns are a lot easier now

JF

Juan F

09/15/19

5 out of 5

"¡Makes building and evaluating marketing campaigns much easier!"

What do you like best? I love how this product was able to grow with our company. The marketing team started off being very focused on our own brand awareness goals, but we gradually became more aligned with the sales team and this is one of the few products that still met our needs. We were able to go from simply doing general email marketing (a basic feature) to utilizing more advanced tools allowing us to track communication through the buyer journey and build upsell campaigns. I would ...

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DM

Doug M

09/14/19

3.5 out of 5

"Reasonable features"

What do you like best? Building emails in Salesforce is not nearly as painful as other platforms. That said, no email builder is perfect, but there are a few features from other platforms that perform better than on Salesforce. What do you dislike? Unlike MailChimp, the Salesforce email building experience is less drag-and-drop and more manual labour. Recommendations to others considering the product: If you're all-in on the Salesforce lifestyle, you kind of don't have much of a choice but ...

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AI

Agency in Information Technology and Services

09/13/19

4 out of 5

"SalesForce for Email"

What do you like best? I can find almost anyone Email using this platform just using his first and last name What do you dislike? Many expired / old emails or obsleat data Recommendations to others considering the product: It is a good tool to find email address or validate. What problems are you solving with the product? What benefits have you realized? Get in touch with Company LeaderShip to advertise my product

BE

Ben E

09/11/19

5 out of 5

"C2 systems intergrater"

What do you like best? I Really enjoying using salesforce's email studio, the part that I like best is that I'm able to close sales and schedulable meetings with ease it makes my job so much easier. I would almost say that it helps me stream line my day to day job. What do you dislike? I don't have any major complaints, I'm able to utilize my email and calendar how my boss intends. and it also has increased my productivity. I'm able to even use my phone for my email witch is ...

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AI

Administrator in Marketing and Advertising

09/10/19

4.5 out of 5

"Very Robust Platform"

What do you like best? The ability to do almost anything + customization capabilities What do you dislike? Ease of use, requires a lot of training. What problems are you solving with the product? What benefits have you realized? Everything! Custom content, audiences, automations.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].