Salesforce Email Studio Reviews in September 2026: User Ratings, Pros & Cons

"Clunky Interface"

What do you like best? The salesforce email studio offered alot of customization options and the customer service department is fantastic. What do you dislike? The interface is clunky and sometimes there are issues with copying and pasting information that can only be fixed if you have programming skills. Recommendations to others considering the product: Make sure to call support for assistance with setup, their help will be invaluable. It is also helpful if you have a programmer on ...

"OPM FINANCIAL SOLUTIONS, LLC Consulting Company "

What do you like best? It is very easy to navigate, haven’t had any issues as of yet as far as usage. What do you dislike? It sometimes loses reception while I’m in the field and I cannot access it. Recommendations to others considering the product: It combines all of your marketing needs into one ! It has been a god send for our team ! What problems are you solving with the product? What benefits have you realized? It has made marketing for my company quite simple. We can send one general ...

"Bad customer service support "

What do you like best? Grow to be work accordingly customer support services. Wanted to give the software a try and activated an online account. After a couple of months I found the software to complex and slow and wanted to cancel the subscription. There is no online option, eventually I got in touch with sales who told me I needed to contact 'my' salesperson in order to discuss a cancelation ?!?! No one called back, no follow up. What do you dislike? No one called back, no follow up. ...

"Bad customer service support "

What do you like best? Grow to be work accordingly customer support services. Wanted to give the software a try and activated an online account. After a couple of months I found the software to complex and slow and wanted to cancel the subscription. There is no online option, eventually I got in touch with sales who told me I needed to contact 'my' salesperson in order to discuss a cancelation ?!?! No one called back, no follow up. What do you dislike? No one called back, no follow up. ...

"Makes emails simple"

What do you like best? I really enjoy how this service can be adjustable for the situations of business this is used for, especially with predictable situations with set in stone policies. Emails pre made for this is awesome! What do you dislike? I feel indifferent. I wish that as a user of the product without the admin rights that I could actually save emails on the side for the situations I come across What problems are you solving with the product? What benefits have you realized? Making ...

"It takes getting used to."

What do you like best? The ability to easily import responsive html that will look as good as it did in Brackets or Dreamweaver is amazing. Not to mention AMPscript is incredible once you learn it. What do you dislike? A/B testing is a bit of a pain and lacks key capabilities in utilizing data extensions. Recommendations to others considering the product: Be ready to get consultants or get certified yourself because it is a beast. What problems are you solving with the product? What ...

"Review of salesforce email studio"

What do you like best? Help me in my markeeting compaign to reach customers more efficiently. What do you dislike? No cons to describe here other than very difficult support system Recommendations to others considering the product: If you are looking for automatic email it should be the first ootion What problems are you solving with the product? What benefits have you realized? Email marketing Automatic emailing

"Very Good Email Marketing Tool"

What do you like best? It seems to me an excellent tool to do marketing by email or the Internet, it has helped me to promote my electronic Sales from different places and at any time, it is a promoter related to sales, it has a great breadth in designs such as templates, it is worth work with this Software and for my organization we work with electronics. What do you dislike? I do not have as such that criticizing is a very good platform for email marketing, the only detail is that it is ...

"cloud-based email marketing software"

What do you like best? I like Salesforce email studio examples of customer travel mapping and prospect assessment Salesforce email marketing omnicanal marketing, in addition to its wide range of integration with other platforms in the way it works What do you dislike? the acquisition price is too high for people who are starting to use the platform, there must be improvements in this aspect Recommendations to others considering the product: I recommend Salesforce email studio because it is ...

"Best in class"

What do you like best? I love over all user experiences , It contain some great features to schedule email marketing What do you dislike? Features are bit complicated to learn, Learning can be improved What problems are you solving with the product? What benefits have you realized? Email Scheduling is amazing , definately enable us to convince larger number of propects