8.7
Spot Score
SaferVPN Review: Is It The Right VPN Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPROverview
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Buyer feedback
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SpotSaaS Analysis for SaferVPN
SaferVPN is a VPN solution used by IT teams in large enterprises and medium businesses seeking reliable data protection and security. A rating of 4.3 out of 5 from 2,215 reviews indicates broad validation, suggesting that many users find it effective and trustworthy.
The software's top strengths include its excellent customer support, which is often highlighted for its responsiveness and professionalism, and its reliable VPN functionality that ensures data security, especially in vulnerable situations like using unsecured Wi-Fi. However, users report persistent login issues, requiring manual device logouts and re-logins, which can be frustrating and disrupt the user experience.
Quick facts about SaferVPN
What is SaferVPN?
SaferVPN is the top rated, user friendly VPN software that allows you to stay private and secure online while accessing the content you love. Our powerful desktop application keeps your IP address hidden from websites and online trackers, giving you the freedom to be indiscreet with what you do online.
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
SaferVPN Software Demo
SaferVPN was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider SaferVPN
- Team types
- Large Enterprises, Medium Business
Why teams choose SaferVPN
User-friendly design simplifies setup.
Effective IP masking for privacy.
Access to global content is a key feature.
Is SaferVPN right for you?
What buyers should know before shortlisting SaferVPN
SaferVPN provides a comprehensive and user-friendly VPN experience, appealing to both tech-savvy users and beginners. Its customer support consistently receives high praise for being responsive, thorough, and solution-oriented, as highlighted in multiple reviews.
Many users commend the support team, including names like Simon Weber, Allison Verner, and Jeevan Mahat, for their professionalism and ability to resolve issues promptly. The platform offers seamless protection for users who travel or rely on public Wi-Fi, ensuring data security and privacy without noticeable compromise in usability.
Additionally, the long-term reliability and competitive pricing have been appreciated, with some reviewers noting they have used the service for several years. However, while the core service delivers on its promise, there are occasional technical hurdles.
Issues like login restrictions, app compatibility, and device management errors have been reported. A few users mentioned instability in the connection or difficulty with browser extensions, and others were frustrated by subscription refund policies.
Despite these hiccups, SaferVPN's strong support team mitigates many of these concerns, making it a dependable choice for most users. Overall, the product's strengths outweigh its limitations, and it remains a solid VPN option.
SaferVPN pros and cons
- SaferVPN pros
User-friendly design simplifies setup.
Effective IP masking for privacy.
Access to global content is a key feature.
- SaferVPN cons
Limited server options may affect performance.
Potential speed reduction during heavy use.
Ready to try it?
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What is the pricing of SaferVPN?
SaferVPN reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 130 reviews, with strong overall satisfaction.
What buyers like
- Excellent and responsive customer support, often praised for its patience, professionalism, and quick problem resolution.
- Reliable VPN functionality, protecting personal data and ensuring security, especially when traveling or using unsecured Wi-Fi.
- User-friendly application, with solutions provided promptly for basic technical issues.
Common complaints
- Persistent login issues, requiring manual device logouts and repeated re-logins after restarts, frustrating many users.
- Frequent disconnections and unreliable connections reported, impacting the overall user experience.
- Lack of proper Chrome and Firefox extension functionality, with unresolved technical complaints.
What users are saying
GA
Giuseppe Anastasio
04/23/21
ho ricevuto una attenzione eccellente e…
ho ricevuto una attenzione eccellente e rapida, con grande pazienza mi è stato risolto il problema, da 1 a 10 il mio voto è 10 e più.
ME
Martin Enrique Andres Ortiz
03/18/21
They work until finding the solución yo…
They work until finding the solución yo the problem.
ML
Mance Lasnier
03/03/21
Satisfaction garantie
Je suis très satisfaite du service rendu par M. Jeevan Mahat. Je ne pouvais pas avoir mes connections pour écouter mes programmes de t.v. Canadienne ...
Read more
CA
Cinzia Albertazzi
03/01/21
Excellent service après vente
Excellent service après vente, résolution des problèmes effectif et rapide.
OS
Omer S
02/28/21
I had a problem connecting to the app…
I had a problem connecting to the app and website and got very good support. Simon was courteous determined and efficient and solved my problem.Thank you
YS
Y. Shrub
02/15/21
It was good but now it's terrible
It was good. My the manager they have (or who decides of all those stupid changes) is terrible. Every new version is less usable. I don't use the app ...
Read more
What are the features of SaferVPN?
Anonymous browsing is an important feature of various software that allows users to privately and securely browse the internet. It provides…
DNS Leak Protection is a vital security feature designed to protect users' online privacy. It is a feature commonly found in many VPN (Virtu…
A kill switch is a feature commonly found in software applications that provides an extra layer of security for users. This feature allows t…
Multi-Protocol, also known as multi-protocol routing or multi-protocol switching, is a feature that allows different network protocols to be…
Peer-to-Peer (P2P) is a software feature that allows direct communication and sharing between devices without the need for a central server.…
Remote access is a software feature that allows users to access a computer or network from a remote location. This means that individuals ca…
SaferVPN security and data handling
Key compliance certifications and security features for IT and security teams evaluating SaferVPN.
Certifications
Security features
Developer & data
Alternatives to SaferVPN
SaferVPN Support Options
Frequently Asked Questions About SaferVPN
Common questions buyers ask before choosing SaferVPN.
SaferVPN is a VPN Software. SaferVPN offers Remote Access, Anonymous Browsing, DNS Leak Protection, Kill Switch, Multi-Protocol and many more functionalities.
Buyers commonly note the following limitations of SaferVPN: Limited server options may affect performance.; Potential speed reduction during heavy use.; Not optimized for streaming services..
Some top alternatives to SaferVPN includes OpenVPN, PureVPN, ProtonVPN, Goose VPN and CyberGhost VPN.
SaferVPN offers Subscription pricing model
The starting price is not disclosed by SaferVPN. You can visit SaferVPN pricing page to get the latest pricing.
Ready to try it?
Get started with SaferVPN
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].