9.4
SpotScore
Reward Gateway Reviews in July 2026: User Ratings, Pros & Cons
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Reward Gateway Reviews & Ratings
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Spotsaas Editor’s POV
Reward Gateway's app has shown to be a valuable tool for many users, offering significant savings and a wide range of discounts. Users have reported saving substantial amounts, with one user mentioning saving over £340 and finding the discounts to add up quickly. The app also provides a variety of offers and excellent customer service according to multiple users ...Read more
Reward Gateway pros and cons
Quick response and resolution to customer issues, providing excellent service.
Great range of offers with helpful instant vouchers, making savings easy.
Efficient and professional customer service, resolving problems promptly.
Easy-to-use platform for accessing discounts, benefits, and reward statements, enhancing the employee experience.
Lack of clarity on refund policies and processes, leading to confusion and dissatisfaction with returns.
Issues with certain vouchers not functioning properly or being non-refundable, causing frustration and financial loss for users.
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Showing 181-190 out of 2953
CG
Christopher Greaves
11/09/23
Swift and efficient
Date of experience: November 10, 2023
EW
E Waller
11/08/23
Response was quick and timely
Response was quick and timely. The issue was relatively straightforward (cancelled a EasySaver card which had money on it), but similar experiences with getting a refund left me prepared to have a long and drawn out fight to get the money back. RewardGateway have sorted it all out within 24hrs, and I am confident my money will be returned within their promised timeline of 3 working days. Really plesantly surprised!
LS
Linda Seager
11/08/23
Understanding and very helpful
Thankfully I had a very understanding person help me (Petya), I made a silly expensive mistake but Petya helped me resolve the issue.
C
Christine
11/07/23
Top-up card used every week
I have a top-up card and use it every week for groceries. To date I have saved over £600 and found the whole top-up process very easy. Would recommend definitely
D
DP
11/06/23
Refund
It was tricky to get through but once contact was made the customer care time were efficient and attentive.
JR
Jeanette Roberts
11/03/23
My query was dealt with very…
My query was dealt with very professionally and resolved within the day. Great customer experience.
X
Xanthe
10/31/23
Outstanding Customer Service
I made a mistake purchasing an instant voucher of quite high value (didn't realise it was still in my basket from the day before). I called and got through to Stoyan in customer services. He calmly listened to the issue and said that although the voucher wasn't refundable, given the circumstances he'd escalate it immediately and request a refund from the retailer. A couple of hours later I received an email to confirm that the refund was being processed. Outstanding customer service and it ...
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MB
MICHAEL BEASLEY
10/30/23
Very helpful and polite
Very helpful and polite. Took time to investigate my issue thoroughly. Thank you to all involved.
D
Dellsy
10/25/23
Helpdesk support limited and problems with orders
I purchased several AirB&B vouchers to reserve accommodation for my family holiday. They took the money but one voucher code for £2000 wasn’t accepted by AirB&B. I called the Helpdesk who raised a ticket but they can’t provide any timeline for resolution. I’m now in limbo waiting for a response and can’t secure the holiday properly as I don’t have enough funds loaded. Very frustrating Follow-up after resolution: I purchased £2000 credit on AirB&B gift card Monday morning at 8am and it ...
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TS
Terri S
10/23/23
"Very easy to use."
What do you like best about Reward Gateway? Fond is very easy to navigate and user-friendly. Love the thread sharing employee recognition throughout the entire company.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].