spotsaas-logo
Get Listed

9.4

Spot Score

Revel Systems - POS Software

Revel Systems Reviews in April 2025: User Ratings, Pros & Cons

Streamline your business with cloud-based POS.

3.6

Add to compare

Starts from $99/Month, also offers free forever plan

Request a Quote

Revel Systems Reviews & Ratings

3.6

Very Good

Based on 556 ratings & 570 reviews

Rating Distribution

Excellent

(286)

Very Good

(120)

Good

(45)

Poor

(25)

Terible

(94)

Expert's Review

Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more

Revel Systems pros and cons

  • Intuitive and user-friendly interface, suitable for fast casual businesses.

  • Excellent customer service that is patient, kind, and easy to understand.

  • Flexible and customizable software, easy for all company staff to use.

  • Offers extensive personalization options compared to other POS systems.

  • Deceptive contract renewal practices without clear consent or communication.

  • Unreliable service with frequent disruptions and failures in POS and payment processing.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 471-480 out of 570

C

Carrie

12/01/16

5 out of 5

Fantastic POS Software!

I highly recommend Revel Systems! Their system is so user-friendly and very easy to setup and train your staff! They have excellent customer service and technical support as well! Glad we made the switch!

D

Darryl

12/01/16

5 out of 5

Great Service and Follow up

Had a great experience when dealing with an integration issue with our payment provider. despite not being Revel's issue, they stickhandler the issue through with the payment processor until everything was working. Great service

T

Tina

11/30/16

5 out of 5

Revel System

I love my Revel POS system. It is very easy to use and has a ton of great features. The customer service is amazing! Keep up the great work.

C

Cynthia

11/30/16

4 out of 5

Great POS

I bought Revel POS for my small restaurant when we opened in 2012. They system is very robust and the technical support is wonderful. They are constantly upgrading the software, give us more and more tools to utilize to assist in running a profitable business. I've worked with many of Revel's clunky competitors over the years, and Revel is truly a great value and a very competitive system. Very few glitches, and when there is one, the team works hard to correct it. Thanks Revel!

C

Cynthia

11/30/16

4 out of 5

Great POS

I bought Revel POS for my small restaurant when we opened in 2012. They system is very robust and the technical support is wonderful. They are constantly upgrading the software, give us more and more tools to utilize to assist in running a profitable business. I've worked with many of Revel's clunky competitors over the years, and Revel is truly a great value and a very competitive system. Very few glitches, and when there is one, the team works hard to correct it. Thanks Revel!

K

Kris

11/29/16

4 out of 5

Revel POS

Revel POS has its quirks - Revel primarily serves the restaurant market, so their offerings to the retail market have limitations due to Revel's inexperience with Retail...but they do care, they are trying, and in the year that we have been using the system, there have been improvements, albeit small ones.

K

Kris

11/29/16

4 out of 5

Revel POS

Revel POS has its quirks - Revel primarily serves the restaurant market, so their offerings to the retail market have limitations due to Revel's inexperience with Retail...but they do care, they are trying, and in the year that we have been using the system, there have been improvements, albeit small ones.

M

Moshe

11/28/16

3 out of 5

Services on phone calls

i`m very happy with your system its very ez to use , when i call with a portable help is always available ,but level 1 could do better a lot of issues they cant help so well

M

Moshe

11/28/16

3 out of 5

Services on phone calls

i`m very happy with your system its very ez to use , when i call with a portable help is always available ,but level 1 could do better a lot of issues they cant help so well

A

Andrew

11/22/16

5 out of 5

Hands down best iPad based POS

It isn't the cheapest nor the easiest to load, but once you're up and running it's definitely the most superior system we have used to date. In addition, our employees are quicker with the Revel POS and our customers have taken notice. We are able to move more customers through our line than ever before! Thanks Revel