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Revel Systems Reviews in July 2025: User Ratings, Pros & Cons

Streamline your business with cloud-based POS.

3.6

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Revel Systems Reviews & Ratings

3.6

Very Good

Based on 556 ratings & 570 reviews

Rating Distribution

Excellent

(286)

Very Good

(120)

Good

(45)

Poor

(25)

Terible

(94)

Expert's Review

Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more

Revel Systems pros and cons

Intuitive and user-friendly interface, suitable for fast casual businesses.
Excellent customer service that is patient, kind, and easy to understand.
Flexible and customizable software, easy for all company staff to use.
Offers extensive personalization options compared to other POS systems.

Deceptive contract renewal practices without clear consent or communication.
Unreliable service with frequent disruptions and failures in POS and payment processing.

Showing 321-330 out of 570

Dung

10/01/17

5 out of 5

mekel is one of the best sales people I …

mekel is one of the best sales people I have ever delt with THANK YOU for such great service

malik

10/01/17

2 out of 5

the software is awesome but customer …

the software is awesome but customer support is the worst..specially the sales team.

cohi sua

09/30/17

4 out of 5

Great customer services all round

Great customer services all round. Account managers have been good and reachable. Product is upgraded regularly. Call center is always available.

Tom

09/30/17

1 out of 5

Terrible customer service and support.

Date of experience: October 01, 2017

G-

Greg - Best NY Pizza Inc

09/29/17

5 out of 5

Revel Online Ordering and Kiosk System

I started using Revel Customer Kiosk in my Two Establishments 6 months ago, they have been working fabulously. Yesterday I went live with the Revel Online Ordering in both Establishments and things went fantastic. My old online ordering system was difficult for customers to use. The Revel Online Ordering is much easier for customers. The ordering volume yesterday on Revel was great. It actually already matched the busiest online ordering volume on the busiest day of the old online ordering ...

G-

Greg - Best NY Pizza Inc

09/29/17

5 out of 5

Revel Online Ordering and Kiosk System

Kerry

09/28/17

5 out of 5

Revel is easy to use and very user …

Revel is easy to use and very user friendly and the help desk staffs are very helpful,too

Kerry

09/28/17

5 out of 5

Revel is easy to use and very user …

Revel is easy to use and very user friendly and the help desk staffs are very helpful,too

Matthew mullen

09/28/17

1 out of 5

Don't do business with Revel systems

Don't do business with Revel systems! You've been warned. My partners and I chose to sign up with Revel systems POS in December 2016. We were made all the promises. Immediatley after installation we realized both debit card and EMV chip reader did not work however the POS did accept credit purchases. We were told those services would be availabLe within 30 days. 8 months later in august after numerous complaints, the POS accepted debit, great! Now all that left was a supposed software ...

Becky

09/25/17

5 out of 5

Excellent

Revel definitely makes the business life easier!! An excellent POS program and the customer service is amazing!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].