9.4
Spot Score
Revel Systems Reviews in June 2026: User Ratings, Pros & Cons
Streamline your business with cloud-based POS.
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Starts from $99 / Month, also offers free forever plan
Revel Systems Reviews & Ratings
Spotsaas Editor’s POV
Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more
Revel Systems pros and cons
Intuitive and user-friendly interface, suitable for fast casual businesses.
Excellent customer service that is patient, kind, and easy to understand.
Flexible and customizable software, easy for all company staff to use.
Offers extensive personalization options compared to other POS systems.
Deceptive contract renewal practices without clear consent or communication.
Unreliable service with frequent disruptions and failures in POS and payment processing.
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Showing 321-330 out of 570
J
Jeff
10/01/17
Revel has been an excellent partner
Revel has been an excellent partner. From understanding the product, to understanding pricing, to getting started, the team has been extremely helpful.
J
Jeff
10/01/17
Revel has been an excellent partner
Revel has been an excellent partner. From understanding the product, to understanding pricing, to getting started, the team has been extremely helpful.
CS
cohi sua
09/30/17
Great customer services all round
Great customer services all round. Account managers have been good and reachable. Product is upgraded regularly. Call center is always available.
T
Tom
09/30/17
Terrible customer service and support.
Date of experience: October 01, 2017
G-
Greg - Best NY Pizza Inc
09/29/17
Revel Online Ordering and Kiosk System
I started using Revel Customer Kiosk in my Two Establishments 6 months ago, they have been working fabulously. Yesterday I went live with the Revel Online Ordering in both Establishments and things went fantastic. My old online ordering system was difficult for customers to use. The Revel Online Ordering is much easier for customers. The ordering volume yesterday on Revel was great. It actually already matched the busiest online ordering volume on the busiest day of the old online ordering ...
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G-
Greg - Best NY Pizza Inc
09/29/17
Revel Online Ordering and Kiosk System
I started using Revel Customer Kiosk in my Two Establishments 6 months ago, they have been working fabulously. Yesterday I went live with the Revel Online Ordering in both Establishments and things went fantastic. My old online ordering system was difficult for customers to use. The Revel Online Ordering is much easier for customers. The ordering volume yesterday on Revel was great. It actually already matched the busiest online ordering volume on the busiest day of the old online ordering ...
Read more
K
Kerry
09/28/17
Revel is easy to use and very user …
Revel is easy to use and very user friendly and the help desk staffs are very helpful,too
MM
Matthew mullen
09/28/17
Don't do business with Revel systems
Don't do business with Revel systems! You've been warned. My partners and I chose to sign up with Revel systems POS in December 2016. We were made all the promises. Immediatley after installation we realized both debit card and EMV chip reader did not work however the POS did accept credit purchases. We were told those services would be availabLe within 30 days. 8 months later in august after numerous complaints, the POS accepted debit, great! Now all that left was a supposed software ...
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K
Kerry
09/28/17
Revel is easy to use and very user …
Revel is easy to use and very user friendly and the help desk staffs are very helpful,too
P
Pieter
09/25/17
Great software very user friendly has …
Great software very user friendly has helped my business get control of my inventory.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].