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9.4

Spot Score

Revel Systems - POS Software

Revel Systems Reviews in June 2026: User Ratings, Pros & Cons

Streamline your business with cloud-based POS.

3.6

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Starts from $99 / Month, also offers free forever plan

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Revel Systems Reviews & Ratings

3.6

Very Good

Based on 556 ratings & 570 reviews

Rating Distribution

Excellent

(286)

Very Good

(120)

Good

(45)

Poor

(25)

Terible

(94)

Spotsaas Editor’s POV

Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more

Revel Systems pros and cons

  • Intuitive and user-friendly interface, suitable for fast casual businesses.

  • Excellent customer service that is patient, kind, and easy to understand.

  • Flexible and customizable software, easy for all company staff to use.

  • Offers extensive personalization options compared to other POS systems.

  • Deceptive contract renewal practices without clear consent or communication.

  • Unreliable service with frequent disruptions and failures in POS and payment processing.

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Showing 311-320 out of 570

P

Pat

10/03/17

5 out of 5

Revel is probably the most help POS …

Revel is probably the most helpful POS company I've ever worked with. And regarding their software, there isn't anything that they've missed. They offer every feature / functionality that a restaurantuer would need. The back end "DASHBOARD" is the best tool I've ever worked with.

J

Julie

10/03/17

5 out of 5

Great experience always!

I have had nothing but great experiences when dealing with Revel Systems. I have had a problem as welll as just general questions and both have been treated with absolute professionalism. Great job!

RM

Randi Moore /Owner

10/03/17

4 out of 5

Excellent presentation

Excellent presentation. Kwiker Liguor in Panama City Beach, FL is anxious to implement Revel Systems.

F

Faith

10/03/17

4 out of 5

Data!

Revel's back end data has proved invaluable to our business.

JL

James Lampariello

10/03/17

5 out of 5

Big Fan of Revel

Very good company...Excellent customer service...software works very well..We did almost 2000 transactions in one day and there were NO problems. Of course with our set up we also receive money in our account in less than 48 hours....We are a big fan..

B

Brian

10/03/17

5 out of 5

Best POS hands down and puts shame to …

Best POS hands down and puts shame to the legacy systems for ease of use.

L

Leah

10/02/17

4 out of 5

Well Thought Out and Useful!

This system is very well put together. Their customer service is great and they continue to add new services to their product. I do wish there were more training videos on connecting Revel to QuickBooks and how all the parts work together as well as best practices for using their system.

D

Dung

10/01/17

5 out of 5

mekel is one of the best sales people I …

mekel is one of the best sales people I have ever delt with THANK YOU for such great service

D

Dung

10/01/17

5 out of 5

mekel is one of the best sales people I …

mekel is one of the best sales people I have ever delt with THANK YOU for such great service

M

malik

10/01/17

2 out of 5

the software is awesome but customer …

the software is awesome but customer support is the worst..specially the sales team.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].