9.1
Spot Score
RescueAssist Reviews in June 2026: User Ratings, Pros & Cons
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RescueAssist Reviews & Ratings
Spotsaas Editor’s POV
GoTo Resolve (formerly GoToAssist) has received positive feedback from users within the last 12 months. Users appreciate the user-friendly interface that offers seamless remote assistance without interrupting workflow. The software's ease of use and AI features stand out, enabling efficient remote connections and issue diagnosis. The ability to support various ...Read more
RescueAssist pros and cons
Streamlined remote assistance with a user-friendly interface, enhancing efficiency.
Multifunctional capabilities including remote connection, mobile support, and easy communication features.
Efficient ticketing system for tracking and managing tickets.
Automates repetitive tasks, enhancing productivity.
Issues with the unattended support system, causing connectivity problems.
Lack of innovation compared to competitors.
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Showing 251-252 out of 252
MG
Mihai G
12/10/15
Citrix GoToAssist good for remote conections
What do you like best? Once you got installed it, which is a quite easy to to job (I have installed it on a Windows 10), remote session had a quick response and I was able to log in in cloud easy. You don't care about IP or other stuff related to this. Citrix is finding it's way to make himself work. You will be able to find a fairly friendly interface, which will let you generate one time codes that you can send to the one you want to connect with and that can expire after 20 minutes. ...
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RM
Rod M
12/09/15
Solid Product
What do you like best? The product is low footprint and easy to use. Very solid in terms of reliability. What do you dislike? The plugin requires admin privileges to be installed which can be a problem in many corporate environments where PCs are locked down in terms of security. What problems are you solving with the product? What benefits have you realized? This product addresses issues with being required to connect and assist users across many different platforms and ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].