Reputation.com Reviews in June 2026: User Ratings, Pros & Cons

So far so good.

What do you like best? We received timely customized updates to our survey questions. What do you dislike? I'd like the ability for more branding/customization. What problems are you solving with the product? What benefits have you realized? Increase our GSR ratings and reviews.

Engaged Residents!

What do you like best? Reputation.com has given us astounding insight to how we can better serve our residents and community. It's also helped us engage and increase the amount of reviews we receive for our community. Reputation.com has also streamlined our social media accounts and we can clearly see how our online presence is growing or decreasing. What do you dislike? While Reputation.com has provided invaluable insight and information for us to improve, the main thing that I ...

It is helpful to see reviews in real time and have a platform to easily respond

What do you like best? I like the email notifications on the reviews so we can track and correct our online reputation. We can also compare our sites to other sites in the area to look for trends and improve our customer service. What do you dislike? None, I am happy with the service that is provided Recommendations to others considering the product: It is very useful in monitoring your online reputation What problems are you solving with the product? What benefits have ...

My review

What do you like best? It is very easy to ready and simple to use. What do you dislike? That I can't be super specific on the products I want reviews to be shown up on. Recommendations to others considering the product: It is a nice little tool to help your company be more transparent and connect with the customers more. What problems are you solving with the product? What benefits have you realized? We are utilizing the reviews as value props to entice customers to ...

Reviews during COVID-19

What do you like best? Besides being super easy for families and staff to use, results are immediate and effective especially during these uncertain times. What do you dislike? Sometimes there is a delay in postings to our site. What problems are you solving with the product? What benefits have you realized? Families are able to fluidly share their positive feedback about the community which is vital to other families in search of senior living communities. Their comments ...

User-friendly, clear, valuable information

What do you like best? How user-friendly and effective. Love the social suite and scheduling tool What do you dislike? Customer Support takes quite awhile to get back to us regarding issues and questions Recommendations to others considering the product: User-friendly, straight forward & has great charts and insight for your business What problems are you solving with the product? What benefits have you realized? Quick & effective interaction with our clients. ...

Good platform to manage reviews

What do you like best? Our company has more than 60 locations. Reputation.com is a tool that we use every day to manager and respond to reviews, and to manager our online listings. What do you dislike? The account representatives are very friendly, however, it takes several days to have help tickets resolved. Recommendations to others considering the product: The platform has many features and reporting capabilities. Take the time to learn everything that it offers. ...

Good team to work with

What do you like best? Our Inside Rep Joey is a great communicator with our team What do you dislike? Sometimes there can be too many tickets and emails flying back and forth, but that's on me, I'd rather see it all than nothing. Recommendations to others considering the product: Give them a try What problems are you solving with the product? What benefits have you realized? No problems. It's much easier to resolve issues.

It’s a very user friendly dashboard where you can easily manage your company’s reputation.

What do you like best? I love the one stop shop dashboard reputation.com provides. What do you dislike? I don’t dislike anything about the platform at this moment. What problems are you solving with the product? What benefits have you realized? We are understand trends and transparency in our operations.

Excellent tool....

What do you like best? One platform for all. It’s great to be able to see my entire portfolio reputation, where we excel, where we can improve and survey responses. What do you dislike? I haven’t found any yet. So far they have met my needs. Recommendations to others considering the product: If you are looking for a seamless easy to use platform, don’t hesitate. They are the best in the industry. What problems are you solving with the product? What benefits have you ...