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Reply - Sales Engagement Software

Reply Reviews in July 2026: User Ratings, Pros & Cons

Automate your sales outreach and close more deals.

4.79

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Starts from $49 / month when yearly

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Reply Reviews & Ratings

4.79

Excellent

Based on 831 ratings & 831 reviews

Rating Distribution

Excellent

(735)

Very Good

(82)

Good

(6)

Poor

(2)

Terible

(6)

Spotsaas Editor’s POV

Reply is a powerful sales engagement platform that leverages AI to enhance outreach and lead generation. It is particularly effective for sales teams looking to optimize their processes and increase deal closures.Read more

Reply pros and cons

  • AI-powered outreach tools

  • Lead generation automation

  • Personalized messaging capabilities

  • Performance optimization features

  • Steeper learning curve

  • May require integration with other tools

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Showing 541-550 out of 831

SB

Stefani B

08/25/20

5 out of 5

I make my money back + more monthly!

What do you like best? I love that it looks like it's me sending an email to my contacts, none of them have ever questioned anything about the email. They are authentic, I also have not had any issues with my Gmail account which I was a bit wary of. Overall, the program is phenomenal and I've been referring so many people to use this platform (business owners of course as I don't want to let my secret out that it's not realllly me!!). What do you dislike? I wish that vouchers came ...

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AI

Administrator in Computer Software

08/25/20

4 out of 5

Reply is a good and easy to use tool which still lacks some featires

What do you like best? I like the ability to create sequences the best What do you dislike? I don't like how you can't see emails sent to users within Reply What problems are you solving with the product? What benefits have you realized? I can send mass emails to cold lists in Reply in an instant

MS

Mark S

08/25/20

3 out of 5

Good simple platform for personalized campaigns

What do you like best? The API makes it easy to integrate with our CRM and other systems What do you dislike? You can't change some settings on a campaign/sequence after starting it, and you can't add new steps in the middle. What problems are you solving with the product? What benefits have you realized? We needed a way to send drip emails to new users of our product.

EK

Elizabeth K

08/19/20

5 out of 5

Great tool for outbound sales with perfect customer support and useful features! Definitely 5 star

What do you like best? Perfect customer support - they are always friendly and solve any issue I have right away. One of the best customer support I've experienced. I love the additional FREE features included such as name2email that helps me to find emails of decision-makers and contact them. As a result, I do all lead generation myself as well as outbound email outreach. This helps me to save a lot! What do you dislike? Everything is great. I didn't have issues or all of my ...

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KB

Karen b

08/18/20

5 out of 5

Great Email Sequencing Tool

What do you like best? The interface is amazingly easy to use, the features are awesome. Email validation, reporting, stats, etc. Top notch. What do you dislike? Not much to dislike as it does what I need. Email sequencing and remarketing. Recommendations to others considering the product: Will use them and recommend them to anyone. What problems are you solving with the product? What benefits have you realized? Re-marketing to our prospects and saving time without ...

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LS

Le-roy S

08/18/20

4 out of 5

I really like it, but it's hard for me to justify the overhead at the moment.

What do you like best? How simple and intuitive it is to use, and how you can track engagement with your emails. What do you dislike? I wish there was a smaller plan available. At the moment I'm only utilising 2 - 3% of the quota on the smallest plan. What problems are you solving with the product? What benefits have you realized? Helps me with my follow-up of leads and new customers.

JB

Joseph B

08/17/20

5 out of 5

Great way to reach decision makers in a company and start a rapport.

What do you like best? Email verification is really handy, as well as the guides available to hone in on your message to increase likelihood of a response to cold reach. VERY quick responses from staff and support when I need help; as I have never used this sort of service before. Great for people new to this sales approach. What do you dislike? I don't really have anything I don't like. They save you from yourself when you're getting a lot of bounced emails; preventing your email ...

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YS

yotam s

08/15/20

5 out of 5

Reply made my life easier!

What do you like best? I most liked the ability to transform leads directly from Linkedin to Reply - and start a sequence immediately. What do you dislike? It doesn't find 100% of the lead's emails. What problems are you solving with the product? What benefits have you realized? I am saving time at generating leads and gain insights to choose better messages.

AC

Andrea C

08/14/20

4.5 out of 5

Fantastic sales automation tool

What do you like best? Reply is a great tool for sending bulk emails to your target lists without having it look like a marketing email. The ability to see stats like how many times a contact has opened and viewed an email, if they've forwarded the email, etc. are very useful. What do you dislike? I would like to be able to send more than 400 emails in one day or have more control over how fast an email delivers. What problems are you solving with the product? What benefits ...

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AR

Alessandro R

08/11/20

4.5 out of 5

The way-to-go email automation tool to ramp up your sales

What do you like best? Getting out of my head the stress of planning and executing multiple outreach & followups for hundreds and hundreds of contacts, while having to record somewhere at which stage they are. Reply.io will take care of the weightlifting while you can focus on closing deals with your engaged prospects :) What do you dislike? Occasionally still long website loading times. Stats section on past campaigns could be improved. Integration options with new CRMs such as ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].