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8.3

Spot Score

Relay

Relay Review: Is It The Right Workflow Automation Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial & Free Plan Available

GDPRSOC 2
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Starts from $9 / month when yearly, also offers free forever plan

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Trusted by many companies including Lumos

Integrates with

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What is Relay?

Introducing Relay, a cutting-edge solution for elevating your workflow automation experience beyond conventional triggers and actions. Designed with professional productivity in mind, Relay brings a revolutionary approach to streamlining and enhancing workflows unlike ever before. With its innovative AI assistance capabilities accessible at the click of a button, Relay empowers users with advanced technology that promises to reshape the way work is done. Bid farewell to monotonous and time-consuming tasks as Relay paves the way for a more efficient and fruitful workday. But Relay doesn't just aim to optimize individual performance – it recognizes the importance of collaboration within a successful team dynamic. With its unique human-in-the-loop feature, Relay facilitates seamless teamwork by enabling users to easily engage colleagues, gather input, and ensure alignment across the board. Forget about the pitfalls of disjointed work processes and welcome a more synchronized and cohesive collaborative experience with Relay. This tool acts as the ultimate teammate, effortlessly adapting to the complexities of any project by allowing users to effectively orchestrate tasks and processes across various platforms and systems. Stay connected and in sync with team members, partners, and stakeholders as Relay supports coordinated efforts towards shared objectives. Elevate your workflow automation journey with Relay, the game-changing solution for unparalleled efficiency and productivity in the modern workspace.

Pricing

  • Starts from $9 / month when yearly

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
  • SSO & MFA supported

  • Data residency:🇺🇸

Platform

  • Browser Based (Cloud)

  • Desktop only — no mobile app

Relay Software Demo

Relay was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Relay

Use cases
Martech, Sales Automation, Consulting
Team types
Sales Managers, Account Executives
Company size
50 to 500 employees, Small Business
Workflow style
Simple and streamlined
Setup complexity
Low

Why teams choose Relay

  • Centralized communication reducing email overload

  • Real-time analytics for team performance and project tracking

  • User-friendly interface enabling quick adoption

Is Relay right for you?

Best for simple, AI-enhanced sales and marketing workflow automation.

Choose Relay if

  • You need streamlined workflows focused on sales or marketing automation.
  • Your team values centralized communication to reduce email overload.
  • You want real-time analytics to track team performance and projects.

Consider alternatives if

  • Your company requires highly customized, enterprise-grade workflow configurations.
  • Your workflows extend beyond sales and marketing automation needs.
Pros and cons

Relay pros and cons

  • Relay pros
  • Centralized communication reducing email overload

  • Real-time analytics for team performance and project tracking

  • User-friendly interface enabling quick adoption

  • Relay cons
  • Limited information on advanced customization capabilities

  • Unclear pricing details requiring sales consultation

2 verified reviews
Free trial available

Ready to try it?

Get started with Relay

Start your free trial — no credit card required.

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Still comparing?

See how it stacks up

Compare Relay side-by-side with top Workflow Automation Software alternatives.

PerfectApps
Gignav
Bundy
+7 more
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Relay reviews and ratings

Buyer sentiment

Buyers appreciate Relay's ease of use, centralized communication, and real-time insights but note limited pricing transparency and potential feature gaps.

What buyers like

  • Ease of use
  • Centralized communication
  • Real-time insights

Common complaints

  • Pricing transparency
  • Feature limitations

Rating Distribution

Excellent

(2)

Very Good

(0)

Good

(0)

Poor

(0)

Poor

(0)

What users are saying

AU

Anonymous User

10/04/23

5 out of 5

"Flexible and powerful tool giving us a lot of leverage"

What do you like best about Relay.app? The tool is flexible and powerful, allowing us to extend workflows in a lot of different directions. The team ...

Read more

PB

Paul B

08/16/23

5 out of 5

"From Zapier to Relay.app - Exceptional experience"

What do you like best about Relay.app? I recently had the pleasure of experiencing top-notch support and lightning-fast feature integration from ...

Read more

SpotSaaS advisor
Get a custom demo of Relay
  • See if Relay fits your business
  • Real pricing — no sales pressure
  • A demo or quick answers, your call

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

What are the features of Relay?

23%

Feature coverage

6 of 26 tracked features

Relay’s Access Control feature allows administrators to define and manage user permissions across the platform. By establishing role-based a…

With Business Process Automation, Relay empowers organizations to streamline repetitive tasks through automated workflows. This feature redu…

The Calendar Management feature in Relay allows users to synchronize their schedules with project timelines and team activities seamlessly.…

Relay’s Mobile Access feature enables users to connect to the platform from any location using their mobile devices. This flexibility ensure…

The Task Management feature within Relay provides users with a centralized platform to create, assign, and track tasks efficiently. This fun…

Workflow Configuration provides organizations with the ability to design custom workflows tailored to their specific business needs. Users c…

Security & Compliance

Relay security and data handling

Key compliance certifications and security features for IT and security teams evaluating Relay.

Certifications

SOC 2✓ Certified
GDPR✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇺🇸

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Why buyers keep looking beyond Relay

  • Users may seek alternatives to Relay due to concerns about integration capabilities with existing tools, especially if their current workflow relies on specialized software that Relay does not support seamlessly.

  • Some organizations might find Relay's pricing structure less favorable compared to competitors, prompting a search for more cost-effective solutions that still deliver similar functionalities and features.

  • If users experience limitations in customization options with Relay, they may look for alternatives that offer greater flexibility to tailor the platform to their unique business needs and processes.

  • Users might explore alternatives if they encounter performance issues or slow response times with Relay, as efficiency is crucial for maintaining productivity in fast-paced environments.

  • Businesses aiming for enhanced collaboration features or user experience may consider switching from Relay to solutions that prioritize these aspects more effectively, fostering better team interaction and engagement.

Relay Integrations

Relay Customers

Lumos-logo

Lumos

ramp-logo

ramp

SkyFlow-logo

SkyFlow

Tavus-logo

Tavus

Help & Contact

Relay Support Options

Customer ServiceOnline
LocationSan Francisco, California

Connect with Relay

Frequently Asked Questions About Relay

Common questions buyers ask before choosing Relay.

Relay is a Workflow Automation Software. Relay offers Access Control, Business Process Automation, Task Management, Mobile Access, Calendar Management and many more functionalities.

Relay is a strong fit if: You need streamlined workflows focused on sales or marketing automation.; Your team values centralized communication to reduce email overload.. Consider alternatives if: Your company requires highly customized, enterprise-grade workflow configurations.; Your workflows extend beyond sales and marketing automation needs..

Buyers commonly note the following limitations of Relay: Limited information on advanced customization capabilities; Unclear pricing details requiring sales consultation; Potential lack of features for non-sales or non-marketing workflows.

Some top alternatives to Relay includes PerfectApps, Gignav, Bundy, Questflow and Yoroflow.

Relay offers Free Trial, Freemium, Subscription, Quotation Based pricing models

Yes, Relay can integrate with

The starting price of Relay is $9/month when yearly

Ready to try it?

Get started with Relay

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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