Really Simple Systems CRM Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Spotler CRM

Customizable app that suits our business

PROS & CONS What are the best aspects of this product? The responsive RSS customer support agents helped us to customize our user interface. What aspects are problematic or could work better? Our company is based in the US and RSS is based in the UK. They do not have a US support branch and do not provide 24/7 support. Sometimes, this delays their response to our support issues. What specific problems in your company were solved by this product? We could not get our sales reps ...

The right software for our needs

PROS & CONS What are the best aspects of this product? I wanted a simple CRM to manage our business leads. We use the free version and it provides the features we need without unnecessary confusion and clutter. What aspects are problematic or could work better? The app lacks a refined user-facing design. I had a few issues with the user interface in the beginning and had to contact the support agents to resolve the concerns. What specific problems in your company were solved by ...

How RSS made me a believer in using CRM over Excel

PROS & CONS What are the best aspects of this product? The customization level of this program is, in my opinion, what sets it apart. Many other CRMs claim to be a one size fits all program, which is never the truth, there is always something lacking. With Really Simple Systems, even if it doesn't exist, the user can simply modify or create what's needed, and problem solved. wh What aspects are problematic or could work better? I really haven't been able to identify a problem spot ...

Great product

PROS & CONS What are the best aspects of this product? Ease of use, simple to setup. Easy to update activities & tasks What aspects are problematic or could work better? Mobile aspect could be better What features/services would you like to see in future versions of this product? True mobile app or better mobile site What specific problems in your company were solved by this product? tracking activities Are you a current user of this product? Yes

Does what it says on the tin

Does what it says on the tin. A really simple CRM system and perfect for our small business Phast Media Ltd. The support we get has been amazing, quick to respond, understand their product and always helpful.

Excellent

PROS & CONS What are the best aspects of this product? I love RSS. The support is outstanding. The interface is highly customizable and intuitive. What aspects are problematic or could work better? The reports take a little bit of manuevering to figure out. What features/services would you like to see in future versions of this product? A calendar that shows when activities were completed. Interoffice chat with other users would be dynamite. Are you a current user of this ...

A marvelous CRM that is LEAN and CLEAN.

PROS & CONS What are the best aspects of this product? Very simple CRM system that is effective and easy to customize to just about any size business. What aspects are problematic or could work better? None that I use What features/services would you like to see in future versions of this product? Not sure at this point What specific problems in your company were solved by this product? Have not had any problems at all. Their support team is outstanding. Are you a current ...

The Name Says it All

What do you like best? This system has the ongoing classes and the video library one can use to expand their knowledge if you miss the classes. The capabilities of the system I am finding is endless, and it has helped me better understand the landscape of the prospects and clients. When I had problems, I called Customer Service and could only leave a message since they are in the U.K./I am in the U.S. I received a call back the next day and they sent me an email with a report that I had ...

Great product for the price

What do you like best? Ease of use and functionality. Compares well to Salesforce at a fraction of the cost What do you dislike? The e mail creater piece could be better, too basic with not a lot of options Recommendations to others considering the product: Great product for the price What problems are you solving with the product? What benefits have you realized? Tracking and tracing accounts & contacts

Excellent CRM System!!

What do you like best? How easy it is to set up the system. There are a ton of instructional videos to help get started as well. Once set up, it is very easy to navigate throughout the system. I am also an admin and it is very easy to customize the system. The quality of support is incredible. I emailed for help on an admin issue and I got a response within 15 minutes. What do you dislike? Nothing so far. The support hub is very helpful so any questions I have are easily answered. ...