Really Simple Systems CRM Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Spotler CRM

Exceptionally easy to use CRM

PROS & CONS What are the best aspects of this product? Simplicity of use is excellent. I've used a number of CRM tools over the last 20 years and RSS is the one that I consistently recommend for small businesses. What aspects are problematic or could work better? Reporting is very good but I can understand why many users prefer to use templates rather than develop their own reports from scratch. Fortunately, RSS provide a wide range of templates. What specific problems in your ...

Accessible and easy to use

PROS & CONS What are the best aspects of this product? Easy to use and understand with simple and effective custom options. What aspects are problematic or could work better? Not the best looking in terms of design and aesthetics - not that that makes it any the less effective in terms of functionality. What features/services would you like to see in future versions of this product? None particularly. What specific problems in your company were solved by this product? ...

Free version user - happy so far, easy to use

PROS & CONS What are the best aspects of this product? Easy to use, easy to access, no issues with reliability, uptime etc. Easy to manage users and change things. We're not trying to do anything fancy except store actions and details in one place so probably haven't exploited its full potential yet - still using the 2 user free version which is a great option while we are small, broke and finding out if this is the product for us. What aspects are problematic or could work better? ...

Very usable system with marketing intergrated

What do you like best? We have found Custom Fields work well with dropdown etc. The Reports work (once you have mastered the filters. Also PDF reports fit well, and raw data comes out as CSV so can use Crystal Reports. Price is reasonable with the marketing package, so we get CRM and marketing for the price we were paying for just marketing. Perhaps the thing I like compared with some others is the screens are clean, it would be even better if we could select the items we use. What do ...

Fairly simple CRM to use but too many flaws compared to competition

PROS & CONS What are the best aspects of this product? Has integration with some other leading programs and email systems like exchange/outlook, google, Kashflow, Sage business cloud, Xero What aspects are problematic or could work better? Task and activities creation is poor as it doesn’t go to after today’s current time or show the times at all without pressing the clock button. It will not save any task or activities with error “Mandatory-field please check your changes for ...

It truly is a "Really Simple System

What do you like best? I have worked with many CRM systems in the past and this one "Hands Down" is the best by a long way. Some I have used in the past try to work too hard. You can tell its been designed by salespeople, for salespeople. What do you dislike? The marketing module needs work, however this is currently going through a re-vamp so hopefully my concerns here will be null and void in a couple of mont What problems are you solving with the product? What benefits have ...

Excellent UK based GDPR compliant CRM solution

What do you like best? Simple to use on any device including my laptop, iPad or iPhone and a an excellent web based solution with pricing based on a SaaS annual billing basis per user and by module, if required. All my disparate Excel worksheets brought together on a single common CRM database, also rolled it out to a number of clients who also get all the same benefits of the Really Simple System CRM application What do you dislike? As with all software applications there are ...

A "really simple system" to use

What do you like best? We started using the RSS CRM nearly a year ago and it does what it says on the tin!! Having looked at a number of systems, we found the RSS one, loved the simplicity of it and arranged a demo. We are a small company a really did not need the large and complex features typical of your Dynamics or SalesForce systems and to have a high degree of control over how the system appears for our company is a real feature for us. The support we have received from the team ...

Really Impressed

What do you like best? Being able to link different sites to the company who runs them and adding all their emails to them has been the best things for us. What do you dislike? There has been nothing we have disliked so far, however we have not upgraded to the marketing package just yet. What problems are you solving with the product? What benefits have you realized? We needed a way to store all the information of different companies and which sites they owned, and this ...

Does what it says on the tin....Really Simple System

What do you like best? That it is really simple to use, like the webinairs for added tips, managing daily tasks, keeping all details in one place. Service and support has been great. Like that it can automatically blind copy emails into customer files to keep a history of communication. Can use as much or as little of the system as you like. Very easy to get started and maintain. Easy to set tasks for colleagues, management etc What do you dislike? I think history of activities and ...