Really Simple Systems CRM Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Spotler CRM

Easy to use system with good functionality

PROS & CONS What are the best aspects of this product? Simplicity, easy to use, and can be accessed from anywhere What aspects are problematic or could work better? The notes field for Accounts could be larger, or better expandable (at present you have to scroll down through a narrow box) What specific problems in your company were solved by this product? Enabling remote access to a shared DB by remote users Are you a current user of this product? Yes

Reliable System

What do you like best? Simple UI for looking up cases and contacts, search facility is very handy and everything is neatly presented. What do you dislike? It logs you out due to inactivity too quickly, IMO What problems are you solving with the product? What benefits have you realized? Elegant diary system and useful sales pipeline tools. Realised the benefit of accurate reporting and activity summaries

A really simple system!

What do you like best? I was looking for a CRM system that was easy to understand (I didn't want to have to go on a training course), logical and that I could easily adapt to the way I do business. I looked at several options and this was the best for me. Great value and I love the email sync function. What do you dislike? Only that it can do much more than I use it for. Really, that's just a problem with me though. Recommendations to others considering the product: Go for ...

CRM with module integration and that facilitates business management

What do you like best? The way in which you can divide and manage the permissions for different teams of the company is very good. Permissions can be granted depending on which customer records you want each team to see and which sections are the ones that each worker can attend or modify. The integration of email within the platform is very efficient. It makes the efforts through this means of communication are simplified and you can control and modify the different emails easily. ...

Excellent and easy to use CRM

PROS & CONS What are the best aspects of this product? It's simple easy to use layout with flexibility in the choice of what you can display to view your actions and sales funnel What aspects are problematic or could work better? It doesn't allow you to book the length of a meeting, only the start time but not the finish What features/services would you like to see in future versions of this product? See above What specific problems in your company were solved by this product? ...

It really is simple!

What do you like best? The intuitive interface and the fabulous support team. Integrating a new CRM for our business was daunting - especially as we are an agency, therefore our model didn't sit well with the large and complex CRMs which are focusing on sales funnels and leads. We needed a highly customisable system - and one that was easy for us to understand and use. What do you dislike? The reporting system - whilst it work perfectly well, the interface using the = and ...

Literally just started to use Really…

Literally just started to use Really Simple Systems - so far really good. Simple to use and understand.

The app has an excellent interface

PROS & CONS What are the best aspects of this product? I researched many web-based CRM software and selected Really Simple Systems because of its interface, screen layouts, and presented data. The app is not cluttered and helps me track my sales opportunities. The software meets my simple needs which are to keep track of my prospects, get reminders for follow-ups with clients, and keep track of my opportunities. What aspects are problematic or could work better? There are no visible ...

Excellent CRM system as its name suggests!

What do you like best? I like the fact that it was easy to implement and you can quickly access the data you are looking for. We've been using it for over a year now and the whole team likes using it which is something we've not had with past CRMs. It really is simple to get up and running and I like the reports feature plus the ease of creating new records. What do you dislike? I'm not very keen on the marketing module but I understand this is being upgraded. Once it is we will be ...

Very good CRM for small business use

PROS & CONS What are the best aspects of this product? It is very simple to use and enable easy tracking of prospects and customers to assist marketing and sales efforts, it is very easy to use and does exactly what I need. What aspects are problematic or could work better? No problems at all. What features/services would you like to see in future versions of this product? integration into our company web site with a lead form What specific problems in your company were solved ...