Really Simple Systems CRM Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Spotler CRM

An invaluable tool for our SME

What do you like best? I like the fact that it is easy to use and understand. Life is complicated enough without tools that think they have to be smarter than you are and tie you up in knots! The different packages depending on your requirements is a good option too and it's easy to change from one to another if you need to. What do you dislike? That's a tough one as we've never had any problems in the several years we've been using Really Simple Systems. Maybe they could send ...

Does everything we need and more to help run our sales pipelines and customer contacts

What do you like best? The marketing tools and dashboards are great What do you dislike? We have trouble linking our NZ and Australian users and accounts Recommendations to others considering the product: Also consider the marketing and enterprise options What problems are you solving with the product? What benefits have you realized? Helps identify where our marketing spend is being used successfully and where it's not

User Friendly & Great Customer Service

What do you like best? Ease of use, the system is extremely user friendly. We find it fast and reliable. What do you dislike? To be honest we are yet to find a flaw... We are confident if we did the company would assist us. Recommendations to others considering the product: We do not have any. What problems are you solving with the product? What benefits have you realized? Data management.

Simple, effective and easy to use!

What do you like best? The ease of navigation and usable tools makes this suitable for small and larger users. The ability to upload/drag and drop documents into the system is simple and swift. Adding data is very simple with easy menus. Customer accounts have selectable data fields so can be as little or as much as is needed. Numerous tools available to help manage customer database. Simple link to email navigation and document share a real plus. What do ...

Great system, great value and great service!! Highly Recommend

What do you like best? The system is really easy to navigate and tailor to our specific requirements. The support is always excellent and staff are always ready to help out and advise where they can. The customisable options have enabled us to tailor the system completely to our needs and the reporting function is great too. We researched a number of CRM's for small business and this was by far the best and great value too. What do you dislike? I honestly can't think of ...

Simple & Easy to Use CRM System

What do you like best? Simple to use on any device including my laptop, iPad or iPhone and a an excellent web based solution with pricing based on a SaaS annual billing basis per user and by module, if required. All my separate Excel worksheets brought together on a single common CRM database, also rolled it out to a number of clients who also get all the same benefits of the Really Simple System CRM application What do you dislike? As with all software applications there ...

Everything has been pretty easy and customer service is quick to answer.

What do you like best? Customer Service is quick to answer. Very quick and answer questions. What do you dislike? Nothing yet. Everything is working well so far. What problems are you solving with the product? What benefits have you realized? Getting reports of customers.

Simple and straight forward

What do you like best? Simple input and lots of room for user defined information. What do you dislike? 1.) They need a mobile app that syncs data on the road. Recommendations to others considering the product: No mobile app.. Great email marketing. What problems are you solving with the product? What benefits have you realized? Email campaigns are easy to set up, and they have great tracking that will keep you in touch with the success of your campaigns

It wouldn't come into a conversation

What do you like best? It's extremely easy to use and navigate. It's pretty quick to learn too. Easy identifiable names to take you where you need to go. What do you dislike? The sign in option doesn't save my details but that may be my pc. The Search option could be better too. Recommendations to others considering the product: It's extremely easy to use What problems are you solving with the product? What benefits have you realized? Traceability with the ...

Fantastic system for Not-for-Profit sector

What do you like best? It truly is its name - really simply and easy to use! It is very easy to design the system to fit your company's needs. Great to be able to adapt it to suit our charity and its reporting requirements. Much cheaper and easier to use than other not-for-profit CRMS and that is exactly what our industry needs - to save costs and helps us run as effectively as possible! It is very user friendly and easy to build the reports you need. Customer support is also ...