Really Simple Systems CRM Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Spotler CRM

Ok while it works!

PROS & CONS What are the best aspects of this product? Integration with Xero What aspects are problematic or could work better? Support. I reported an issue with the email forwarding feature as the stopped working and caused email bounce back. I reported this in a live catch (I think with someone called David). That was very hard work. I was told that someone would be in touch (one got in touch). I then sent an email about this, but again no response. I thought i would call and ...

Excellent and Good Value

PROS & CONS What are the best aspects of this product? Easy to use. For a business such as our that relies on being able to easily send our e mail shots and track the response its ideal. Compared with bigger names such as Salesforce or Act its also very good money What aspects are problematic or could work better? Whilst they have introduced the ability for emails to be linked to contact details so we could keep all customer communications in one place, it was a bit buggy and we ...

Really Simple Systems CRM

PROS & CONS What are the best aspects of this product? It captures all what we need and it's very easy to use, which we can created our own reporting criteria reports. What aspects are problematic or could work better? When you close an opportunity it needs to take you back to the location you were in the opportunity list, instead it always takes you back to the last entry, so you ten have to scroll through pages of opportunities to get you to where you were. What ...

Excellent tool for CRM

PROS & CONS What are the best aspects of this product? It is easy and simple to use, with good flexibility. We can easily tabulate our customer requirements and make appropriate responses and take pro-active actions What aspects are problematic or could work better? better integration with other systems would be worthwhile What features/services would you like to see in future versions of this product? More links across to other systems i.e .meeting links and reporting What ...

Really Simple Systems is really simple to use!

PROS & CONS What are the best aspects of this product? It is quick and easy to use. I capture my sales activity - tracking my emails and calls and progress against the new business opportunities I am working on. For a sales person, any CRM needs to have zero lag when using it and this one is the best I've used. I like the layout and the easy nature of adding or searching for information. I wouldn't like to be without it to be honest! Another feature I like is the easy way you can export ...

Fits my business like a glove!

PROS & CONS What are the best aspects of this product? The system is easy to use and customise to suit the areas of data I need for my business. I love that all my CRM data can be stored in one place as well as invoices, word docs etc and that its searchable. What aspects are problematic or could work better? Older entries in our CRM had some issues syncing with Sage Accounting, with any new entries its simple. What features/services would you like to see in future versions of ...

Simple Database Easy to Use & navigate

What do you like best? It is easy to use and perfect for my needs What do you dislike? There isn't anything i don't like about it What problems are you solving with the product? What benefits have you realized? I use it to share information with 200+ clients - it is great for email campaigns and tracking contact

CRM system that is what it says - SIMPLE and easy to use - and economical

What do you like best? Task lists, agenda, creating customers and suppliers. We don't use more of the system at the moment reporting etc. What do you dislike? Not clear on how to generate reports. Could be faster too. What problems are you solving with the product? What benefits have you realized? Being organised, prioritising, clear to do lists.

The highly customisable CRM System

What do you like best? I've been with RSS for about 5 years now! Initially when I started I was looking for something that would help me with my workflow management, and act as a collation point for my customer data. I had been growing and I couldn't keep on top of everything with my spreadsheets. The one thing I liked best was that to a certain extent I could set up the tasks to be whatever I wanted. I was able to initially set it up to track my clients from simple leads all the way ...

Really Simple Systems CRM, Really easy to use and very affordable

What do you like best? Really Simple CRM does as it is described, it is a very easy to use CRM with a design and usability that would meet most Sales Teams Requirements What do you dislike? It would be better if I could integrate the CRM into Outlook as it would add to it ease of use on a daily bases and would give another way of seeing upcoming tasks that are created in RSS Recommendations to others considering the product: If you are looking for an easy to use and ...