Really Simple Systems CRM Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Spotler CRM

does exactly what is says on the tim!

What do you like best? really easy to use interface, top-notch customer services, scalable to my requirements What do you dislike? the 'inspirational quotes' every day are a bit annoying What problems are you solving with the product? What benefits have you realized? it's a crisp, low-cost way to manage data. sufficient reporting to be able to slice and dice my data as much as i like saving me time - all the time

A CRM system that just works

What do you like best? It's simple, intuitive and it just works. I'm a copywriter that works with various different businesses, on various projects. The problem I had was that spreadsheets are not detailed enough, and disorganised. I wanted something simple to track the sales pipeline, remind me to follow up and track new business. The standard CRM systems out there didn't do this. They seemed very heavy, whereas this just was simple and it worked. What do you dislike? ...

Outstanding sales & marketing CRM solution, robust capability, easy user interface, customizeable!

What do you like best? I've been looking for some time to find a system that's both easy to use and comprehensive. When I asked for a couple of custom fields (on a Sunday night) the support staff had me set up by the time I went to work Monday morning! You have to try this product to see how good it is! What do you dislike? I have not found anything yet that I would say I dislike! What problems are you solving with the product? What benefits have you realized? Organizing ...

Really Simple Systems CRM review

What do you like best? Easy to use, manage and populate with relevant, quality data. The support team are always helpful, approachable and responsive. What do you dislike? Nothing really. What problems are you solving with the product? What benefits have you realized? Ease of access to opportunity information

Really Simple

What do you like best? The platform is simple to set up, is very easy to use, and it is also very user-friendly. This is a must in today's cloud-based business solutions systems. Also I'd like to add their help and setup videos are superb What do you dislike? I had a little bit of a hard time following the Help and FAQ sections. The color scheme for the entire app (blue and white) gets a little old but isn't horrible Recommendations to others considering the product: It's ...

Great Customer Service - your complete support team

What do you like best? The customer service is amazing. I had used other CRM's and as a small business I often felt like a shrimp in a huge ocean. Being told to watch a video to figure out how to use the system better. With Really Simple Systems, I actually can speak directly with another human! Love it - and they help and work to understand my business! What do you dislike? Can't say I dislike anything - there are always improvements to any system but that provides growth. ...

Email Support

What do you like best? I enjoyed the simplicity of this system, its really easy to understand and use. I particularly liked the way I could store all my contacts details in an easy to access format, it is also simple to update information to each contact. In storing my information this way my business partner and I can share information from a distance. The support system via email contact was fantastic, Chris responded to my enquiry within minutes and it was actioned immediately, I was ...

So happy we're recommending to our resellers, customers and even friends

What do you like best? The ease of use, capture and recording of all customer interaction means we can retain our high levels of customer service without having to maintain different sales order, technical ticketing or marketing systems. All communication with our customers are in a single point, so our sales team can see if / when orders have been provisioned and place follow up calls / mailshots. What do you dislike? More integration with Outlook for sending meeting requests + ...

CRM for Dummies.............

What do you like best? The simplicity! No IT expertise is required to set up or administer the system. User adoption is high and minimal if any formal training is necessary. Data import is straight forward and the option to download your data almost instantaneously as often as you wish allows more complex reporting/analysis via excel and or Access. Online only removes all the complications associated with data syncing and everyone sees the latest data. The system works on ...

Impossible for my business to grow without this system!

What do you like best? I enjoy the practicality of the system, the quantifiable cost and the ease of use. As demands change within my business the flexibility of the system allows me to alter it accordingly in an easy manner without waiting for external support. And when I do make a silly misrtake - support are there to fix it and are always happy to do so. Thants why I have introduced this system to 3 seperate companys! What do you dislike? I dont actually dislike anything about ...