Really Simple Systems CRM Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Spotler CRM

Very positive experience for what it's used for.

What do you like best? Ease of customization. RSS is designed so that really anyone can customize the service to exactly what they need from their CRM system. What do you dislike? The only annoying thing for us is that there is no ability to date and track notes. Instead, the notes field is just a large text box. While convenient at the time, it may be insufficient for contextual history purposes. Recommendations to others considering the product: I would recommend that ...

RSS Review

What do you like best? I really like how it organizes everything for me in one place. Our hotels use this system because using a larger system platform (sales pro) is financially not feasible. This system allows me to keep clients, companies, contacts, tasks all organized in one place, on a cloud based system. Convenient, low cost, and very easy to use. What do you dislike? Limited customization. I don't have the freedom to organize as my business dictates. I can create a company ...

Base for small business

What do you like best? The mobile app is easy to look at, intuitive, informative and easy to use. I like the sales pipeline and how easy it is to move a deal up to the next stage. It helps you keep individual deal information updated, and you always have a big picture snapshot that is accurate. I also like the fact that most lists and reports are filterable so you can get very specific. The Smart lists are exportable which is great for reporting. What do you dislike? The Outlook ...

Adequate product

What do you like best? Ease of entry, and fairly easy to use the product. What do you dislike? Too many clicks to get to and to complete a task. Recommendations to others considering the product: Make the commitment to build the product and get the paid version for better integration. What problems are you solving with the product? What benefits have you realized? It was more cumbersome to track my calls than Outlook tasks, so I quit using it.

First time CRM user

What do you like best? That it is exactly what the name implies "simple and user friendly" What do you dislike? That it does not automatically save your data What problems are you solving with the product? What benefits have you realized? The software is helping me organize my customer base

Really Simple CRM

What do you like best? Easy to use. It's really simple. I like the ease of use to set up the program. Other CRM programs I have tried are way to difficult What do you dislike? It won't allow different contact fields for different accounts. Recommendations to others considering the product: It's a good program if your needs meet the limitations of the system What problems are you solving with the product? What benefits have you realized? None, Because I can't have ...

Works well for what we need it to do

What do you like best? I really appreciate the ability to send tasks to fellow users. What do you dislike? I dislike the format of the email sending program. It is not as user friendly as others I have utilized. What problems are you solving with the product? What benefits have you realized? It has proven an invaluable program for managing client information .

Easy to use

What do you like best? Easy to set up and get started. Layout is easy to read and use, contact information is easy to input, like that you can upload documents. What do you dislike? No way to connect to email to Outlook, having to always manually input and update contact information. What problems are you solving with the product? What benefits have you realized? Tracking customer contact

User friendly, feature rich CRM but I don't see an Android App

What do you like best? It was free for the version i was using, so price is a plus. It has some Xero integrations, which originally drew me to the product as my practice uses Xero for most clients. What do you dislike? If I'm not mistaken there is no mobile integration with Android phones, no google chrome extension, no gmail extension. Since this is the ecosystem my business is in, it just makes it a poor fit. I do see an image on the website of a phone but when I search the ...

It is really simple

What do you like best? Complete CRM in a small package - it was a bit refreshing. What do you dislike? I was looking for a ticket system, not a robust and complete crm. It was a little more than I needed. Recommendations to others considering the product: If full purpose CRM is your goal, you should give this product a try. What problems are you solving with the product? What benefits have you realized? I have 4 small clients providing them facility management and ...