Really Simple Systems CRM Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Spotler CRM

Excellent product for new upstarts and small businesses

What do you like best? You can set up an account with 2 users and just a few prospects for very cheap. As your prospect list grows and your sales team grows, you can upgrade a little at a time. This helps keep the application within the company budget. What do you dislike? A little pricey once you have 500+ accounts. Since most accounts are prospects and not clients, we aren't receiving revenue for most of the accounts although we are paying for them. Recommendations to others ...

Simple and effective CRM

What do you like best? Quick setup of a new account Easy to update Reasonably robust for a free product What do you dislike? Can't change or add to an Activity after it's been saved Reports are pretty limited What problems are you solving with the product? What benefits have you realized? We use it to track potential new investors for our startup biz. It beats an Excel spreadsheet, and it certainly beats relying on our memory!

Great experience with Really Simple Systems CRM.

What do you like best? I like that you can use it for free for 2 users and get a chance to decide if you will like it before upgrading. What do you dislike? After upgrading so we can add more accounts I like the mail sync option but would really like to see an option that would allow it to log your phone calls from a mobile device. The reporting dashboard is hard to navigate, it could be a little cleaner and more user friendly. It takes too much trial and error to get the reports ...

Really Simple Systems, the Best CRM I have ever used

What do you like best? As the name implies, it is in fact, really simple, intuitive and a pleasure to work with., What do you dislike? A few quirks in English to "American" I would like the zip code field to drop in the state and city, but these are minor Recommendations to others considering the product: it is great and easy to try out. What problems are you solving with the product? What benefits have you realized? Not letting anything slip through the cracks, it ...

CRM database

What do you like best? The simplicity of the screens. You don't need a tutorial to us e the system. can get done what I need to fast. Customer Service is very helpful and responds in a respectful time. What do you dislike? So far nothing. I'm building the database. What problems are you solving with the product? What benefits have you realized? Small business that required a CRM for prospect and client sales management.

Helpful Product

What do you like best? management of contacts, ability to add attachments to files What do you dislike? don't like the update button for contact information. Its too easy to forget and then have to reenter it again or loose it if you haven't written it down Recommendations to others considering the product: Very helpful in managing client activity, recording history and storing documents. Is very comprehensive and easy to work with. What problems are you solving with ...

I have used RSS for 3 years and find it helpful to manage my accounts and contacts

What do you like best? The ability to see all account with our company. What do you dislike? It is cumbersome to move names etc from one account to another account - too many steps and hard to find the correct area to follow. What problems are you solving with the product? What benefits have you realized? Staying in touch with my customers is very helpful since there is a TASK area that reminds me of such items. I can also find other areas of our company quite easily ...

We are using this product to track our customer base.

What do you like best? They have been very responsive to inquiries for customization. What do you dislike? That we need so much help customizing to get a useful result.. What problems are you solving with the product? What benefits have you realized? We can keep track of our customer base.

Been very postive so far

What do you like best? It is easy to use and provides good source of info to be able to connect and keep contacting clients. What do you dislike? importing data in the system seems difficult What problems are you solving with the product? What benefits have you realized? keeping and building client contact list has been always a challenge. Finding ways to make such process easy and comfortable is always plus.

CRM system review

What do you like best? I like the ease of use. The simple interface. The customizability is very good as well. What do you dislike? I dislike the fact that the system does not automatically update a client's age when I put in their DOB. What problems are you solving with the product? What benefits have you realized? I'm using the system as a CRM. It's not really solving problems, it is a one-stop-shop for client contact management.