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8.9

Spot Score

Really Simple Systems CRM - CRM Software

Really Simple Systems CRM Reviews in May 2025: User Ratings, Pros & Cons

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4.2

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Really Simple Systems CRM Reviews & Ratings

4.2

Very Good

Based on 226 ratings & 181 reviews

Rating Distribution

Excellent

(121)

Very Good

(47)

Good

(12)

Poor

(1)

Terible

(0)

Expert's Review

Really Simple Systems CRM delivers on its promise of being an accessible, user-friendly, and highly adaptable tool—perfect for small businesses and organizations aiming for simplicity without sacrificing functionality. Over the past year, users have consistently praised the platform for its ease of navigation, intuitive design, and ability to efficiently organize ...Read more

Really Simple Systems CRM pros and cons

  • Extremely user-friendly and simple to navigate, making it accessible for users with minimal training or technical expertise.

  • Customizable features allow businesses to tailor the system to their specific needs, ensuring flexibility and scalability.

  • Robust free version and reasonably priced paid plans make it affordable for small businesses and startups.

  • Excellent customer support with timely and helpful responses to inquiries or issues.

  • Limited integrations with other software, such as Outlook, QuickBooks, and LinkedIn Navigator, which can hinder broader workflow connectivity.

  • Lacks mobile app functionality for seamless data syncing on the go, reducing convenience for mobile users.

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Showing 91-100 out of 181

DC

Daniel C

03/23/18

4.5 out of 5

The name speaks for itself, it is Really Simple to use and benefit from this CRM solution

What do you like best? Easy to navigate, lots of web video content to direct you, regular webinars to learn What do you dislike? Saving feature for newsletters will time out on you, need to save often Recommendations to others considering the product: Affordable and easy to use, a great combination! What problems are you solving with the product? What benefits have you realized? managing sales prospects, building mailing list of clients and prospects

AI

Administrator in Law Practice

03/23/18

4.5 out of 5

Great CRM

What do you like best? very mobile friendly and customer service gets back to you very quickly. What do you dislike? a little slow sometimes with loading pages with a lot of data. What problems are you solving with the product? What benefits have you realized? easy for our guys to access their accounts and contacts from the road.

FP

Flavio P

03/23/18

4.5 out of 5

Information at my fingertips

What do you like best? Ability to access my contacts information on the fly. Ability to look at my pipeline an see what I need to follow up on and close. I like that I can see how much money I bring into my company on a Quarterly basis. What do you dislike? Unable to customize reports. Sales funnel is not too accurate. I have tried to pull reports but can't seem to find out how I can. I've reached out to the team about the reports and have not heard back. I wish I knew how I cold ...

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AL

Alisha L

03/22/18

5 out of 5

Great for any company!

What do you like best? The costumers service is very willing to help when we contract them and searching with the system is easy and very simple. I use this on a daily basis and it does wonders for our advertising company. What do you dislike? We have gone back to the original program, so I guess the new updated version we are not a fan of. Recommendations to others considering the product: For any company this is a great system! It has made our company flow so much better ...

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R

Rick

03/21/18

4 out of 5

Helps to keep my work organized

PROS & CONS What are the best aspects of this product? RSS helps me organize everything in one place. We prefer this system to a larger platform like Sales pro as RSS is less expensive. The software is cloud-based and helps me keep my tasks, contacts, and clients organized in a single location. The advantages are it is easy to use, affordable, and convenient. What aspects are problematic or could work better? RSS offers limited customization capability. I cannot organize as per the ...

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J

Joe

03/14/18

5 out of 5

Offers robust features

PROS & CONS What are the best aspects of this product? I like many aspects of Really Simple Systems. I use this CRM software to manage my partner relationships and utilize features such as contact management, task management, document storage, and note tracking. There are many other features I do not use. One good thing is the vendor constantly keeps upgrading versions and improves the software continuously. What aspects are problematic or could work better? I have no complaints at ...

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J

Jackie

02/27/18

3 out of 5

Packed with features

PROS & CONS What are the best aspects of this product? I used the free version so was able to save money. I was attracted by the Xero integrations as I use Xero to serve my clients. What aspects are problematic or could work better? There is no Android app, Gmail extension, or Google Chrome extension. The lack of these features makes it a poor fit for my business needs. I searched the Google Play Store but could not find the mobile app. What specific problems in your company were ...

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G

Gail

02/16/18

4 out of 5

User-friendly application

PROS & CONS What are the best aspects of this product? Really Simple Systems CRM is easy to set up and use. These aspects are important for cloud-based apps. Plus, their setup videos and customer support are top notch. What aspects are problematic or could work better? There are only a few minor drawbacks. It was initially difficult to follow the FAQ and Help sections. Plus, the blue and white color scheme seems a bit odd and old-fashioned. What specific problems in your company ...

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I

Isabel

01/16/18

4 out of 5

User-friendly system

PROS & CONS What are the best aspects of this product? Really Simple Systems is user-friendly and we use it to maintain documents and data. It offers the ability to schedule activities and tasks on your opportunities and prospects. The pricing packages are affordable and the simple system is easy to use. What aspects are problematic or could work better? Right now you can set up tasks on the account level. We should also be able to set up tasks on the contact level which would give ...

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AI

Administrator in Insurance

12/08/17

4.5 out of 5

The easiest CRM ever!

What do you like best? Customer service was amazing. Emailed over my contacts and they added them to the system in less than 5 minutes. What do you dislike? nothing so far, other than allowing more accounts on the free version What problems are you solving with the product? What benefits have you realized? keeping track of my tasks, appointments, and all correspondence with my clients in one place

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].