Read.ai Transcription Reviews in May 2025: User Ratings, Pros & Cons

Some kind of scam

Some kind of scam. Avoid!!

Make up your mind

Make up your mind. Or you join all meetings, or you don't. Are you trying to get people fired or what? completely unreliable!!!

Poor service

I have installed read.ai as an app in Zoom and was expecting to get the 12 months plan associated with it, which didn't happen. I contacted the support, and that was a very unpleasant experience. Asking to pay for pro plan to get the equivalent service, and told me this was not their problem. Got support from David and then asked to help solve the problem, and was just ignored. Very poor customer service, I won't recommend using their service and looking for more professional services.

Poor Service and Leadership

A colleague recommended ReadAi several months ago. When I tried the free trial, I was impressed and immediately signed up for an annual subscription. The functionality it provided not only helped me to improve my professional skills, it established awareness, and streamlined my meetings. However, I have experienced some glitches in system functionality. Specifically, ReadAi would not join meetings as scheduled, automated join feature did not function, and reports would not be available or ...

AVOID AT ALL COSTS.

WOW. I just started using the Enterprise version of Read.ai to help with meeting notes, etc. It is extremely invasive and everything about it is set up in service of their aims, not the customers/users (lead generation, data scraping everything you talk about, etc). Not only does it demand access to your calendar (and all of your contacts), it joins all of your zoom calls automatically (whether you want it or not), but worst of all the DEFAULT for sharing settings it to automatically send ...

OverAgressive

A colleague used Read.ai to record a zoom meeting that I wanted to review. I had to set up an account to view the recording and information. Not a big deal. But then Read.ai invited its self to all my zoom meetings and wanted to record them for me. The interruption to meetings that I didn't want Read.ai to attend and then the continued hassle of deleting my account. The user experience was obnoxious. I use otter.ai intermittently and is a much better experience.

DO NOT USE

So, I installed this free app the other day and then ran a meeting that it was critical was recorded. The message popped up telling me the meeting was being recorded. After the meeting, I could not see the recording. It transpires that after talking to Read support, the recording is automatically deleted when the meeting finishes. At great embarrassment to myself, I now need to see if we can run the 90 minute meeting again. Just wanted to warn people not to trust this app as it can cause ...