Reachdesk Reviews in May 2025: User Ratings, Pros & Cons

"Sales Development Representative"

What do you like best about Reachdesk? I love being able to use ReachDesk to follow up with clients that have gone cold or as a way of reminding someone of an upcoming meeting. What do you dislike about Reachdesk? The platform leaves some ambiguity about understanding your remaining balance and how the balance adjusts with time of the month, rolling usage of sends, etc. What problems is Reachdesk solving and how is that benefiting you? I am solving the problem of being able to deliver value ...

"Great organisation, easy to work with"

What do you like best about Reachdesk? Dedicated success manager who helps guide us in our merchandise decisions What do you dislike about Reachdesk? Fairly long turnaround for products Would prefer more options What problems is Reachdesk solving and how is that benefiting you? Quick access to products to personalise and ship Differentiating from our competitors

"Awesome gifting tool for customers!"

What do you like best about Reachdesk? How easy it is to select and send gifts. What do you dislike about Reachdesk? I wish there were more gifting options for each country. What problems is Reachdesk solving and how is that benefiting you? Gifting our customers in EMEA as a way to recognize, thank, and celebrate.

"reachdesk services"

What do you like best about Reachdesk? Reachdesk is a great platform proactive support services What do you dislike about Reachdesk? Would love to have more product availability for european countries What problems is Reachdesk solving and how is that benefiting you? quick online and offline reward system for customer prospect and partner reach

"Super Easy to Use"

What do you like best about Reachdesk? The UI is clean and straightforward. If you want to send something, you know how to do it right away! What do you dislike about Reachdesk? No negatives yet! Only been using the product for less than a year. Recommendations to others considering Reachdesk: We use to use another tool for customer gifts, swag, etc. We always had problems around "errors" when trying to submit something. It would then delete your whole order details...not fun. So far, ...

"Making Gifting Impossibly Easy"

What do you like best about Reachdesk? The gift gallery is easy to digest. Their Analytics Hub is also relatively strong. What do you dislike about Reachdesk? The Bulk upload feature could be better. Definitions on status terms need to be more defined and more precisee. What problems is Reachdesk solving and how is that benefiting you? I am not trying to solve any problems with Reachdesk; it enables me to send customized gifts to prospects. I have realized that sending gifts is easier when ...

"Great DM and gifting solution"

What do you like best about Reachdesk? I have used a few different gifting solutions, including PFL and Sendoso, and find Reachdesk a more complete solution and so easy to use. The integrations are so quick and simple (one click of a button and you're done). The time to getting our first send out was so quick thanks to our customer success team for enabling our team and providing some great use cases. One of the best features for me is the zero cost to budget if a gift does not get ...

"So easy, quick and valuable"

What do you like best about Reachdesk? The plug in to send a gift quickly from chrome. Super helpful on LI What do you dislike about Reachdesk? Need more Europe choices. Like coffee gift cards. What problems is Reachdesk solving and how is that benefiting you? Opening doors, building rapport

"Solids platform with strong integrations"

What do you like best about Reachdesk? It was very simple to get up and running with ReachDesk. The UI of the platform is very clean and easy to use. What do you dislike about Reachdesk? The variety of items available to send is fairly limited to just food and alcohol. Wish there were additional options. Recommendations to others considering Reachdesk: For the price, there is great value in adding the platform to your lead nurture program. What problems is Reachdesk solving and how is that ...

"Easy to use great product"

What do you like best about Reachdesk? the business idea, very clever and effective What do you dislike about Reachdesk? The google chrome extension can sometimes be fiddly What problems is Reachdesk solving and how is that benefiting you? being able to reengage lost prospects, if they have failed to show up for a demo