8.6
Spot Score

Rackspace CDN Review: Is It The Right Content Delivery Network (CDN) Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Rackspace CDN
Rackspace CDN is a content delivery network solution used by IT infrastructure teams and DevOps engineers in medium to large enterprises. With a rating of 2.1/5 from 98 reviews, it suggests a mixed reception, indicating that while some users find value, others may encounter challenges.
Rackspace CDN offers high scalability and global network availability, making it a strong choice for media and entertainment companies, e-commerce platforms, and global SaaS providers needing flexible media delivery. However, potential users should be aware that it can be expensive for small users, which may deter smaller businesses from fully leveraging its capabilities.
Quick facts about Rackspace CDN
What is Rackspace CDN?
Rackspace CDN delivers the quality, flexibility and scalability require to realize media delivery strategy. The Rackspace Content Delivery Network provides all of the world-class web traffic benefits of highly available global network. Rackspace Cloud CDN is a content delivery network that enables to deliver content at the edge of the Internet for improved performance, availability, and security.
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Rackspace CDN Software Demo
Rackspace CDN was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Rackspace CDN
- Use cases
- Media and entertainment companies, E-commerce platforms, Global SaaS providers
- Team types
- IT infrastructure teams, DevOps engineers
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Enterprise-focused and process-heavy
- Setup complexity
- Medium
Why teams choose Rackspace CDN
Global network availability for improved content delivery
Scalability to support growing media delivery needs
Integration with Rackspace cloud services
Is Rackspace CDN right for you?
Best for scalable global content delivery integrated with Rackspace cloud services.
Choose Rackspace CDN if
- You need a CDN with strong global network availability for media delivery.
- Your company size is mid-market to enterprise (51+ employees) requiring scalability.
- You want seamless integration with Rackspace cloud infrastructure and managed services.
Consider alternatives if
- You are a small business with limited CDN needs and budget constraints.
- You require highly customizable or niche CDN features not offered by Rackspace CDN.
What buyers should know before shortlisting Rackspace CDN
Rackspace CDN excels in providing a robust and scalable content delivery solution with a global reach. Its flexibility and security features make it suitable for diverse media delivery strategies.
Rackspace CDN pros and cons
- Rackspace CDN pros
Global network availability for improved content delivery
Scalability to support growing media delivery needs
Integration with Rackspace cloud services
- Rackspace CDN cons
Low overall user rating (2.1 out of 5)
Limited publicly available pricing information
Ready to try it?
Get started with Rackspace CDN
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Rackspace CDN side-by-side with top Content Delivery Network (CDN) Software alternatives.
What is the pricing of Rackspace CDN?
Rackspace CDN reviews and ratings
Buyer sentiment
Overall buyer sentiment is negative, with users expressing dissatisfaction and low ratings.
What buyers like
- Global network reach
- Scalability
- Security features
Common complaints
- Poor performance reliability
- Lack of pricing transparency
What users are saying
NV
Nico van den Berg
10/19/21
No response to emails
It is very difficult to get Rackspace to answer emails and to get a call back, which they advertise when you're waiting to talk to someone. They blame ...
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GC
Graham Chapman
10/18/21
Just woefully bad support
Just woefully bad support, cannot even update a payment card either online or by telephone support. Passed from pillar to post after calling UK ...
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RP
Roger P Foley
10/14/21
Used to be best customer support in any…
Used to be best customer support in any industry and now its the worst. Searching for new company now.
JM
Joshua Miller
10/12/21
It was good while it lasted, but time to move on.
I’ve been with them for 15 years. I was actually with webmail.us when rackspace bought them out. Back in the day they were an industry leader for ...
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KT
Kacy Thompson
10/07/21
Their support is horrible now
Their support is horrible now. Takes days to fix very small server issues. The team is impossible to understand and they do not comprehend what you ...
Read more
PP
Paul Paepe
10/04/21
Fanatical support is a lie
I'm fed up and I am leaving rackspace to never return.I was with them for 10+ years (from the time they took over mailtrust.com) and it works if you ...
Read more
What are the features of Rackspace CDN?
API integration is a feature that allows different software systems, platforms, or applications to seamlessly communicate with each other. I…
Cache purging is an essential feature of many software programs that helps to optimize the overall performance of the application. It refers…
Custom SSL, also known as SSL (Secure Sockets Layer) customization, is a feature that offers enhanced security for online communication and…
Dynamic Content Routing is a powerful feature that allows software systems to automatically direct and distribute content to the most approp…
Origin Shield is a powerful feature that allows software systems to efficiently handle large amounts of traffic and protect against distribu…
A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…
Shared SSL, otherwise known as shared secure sockets layer, is an advanced security feature that is commonly used in various software progra…
Static content caching is a powerful feature that is commonly used in software applications to improve performance and speed up the delivery…
Rackspace CDN security and data handling
Key compliance certifications and security features for IT and security teams evaluating Rackspace CDN.
Developer & data
Rackspace CDN Support Options
Frequently Asked Questions About Rackspace CDN
Common questions buyers ask before choosing Rackspace CDN.
Rackspace CDN is a Content Delivery Network (CDN) Software. Rackspace CDN offers Dynamic Content Routing, Static Content Caching, Reports, Cache Purging, Custom SSL and many more functionalities.
Rackspace CDN is a strong fit if: You need a CDN with strong global network availability for media delivery.; Your company size is mid-market to enterprise (51+ employees) requiring scalability.. Consider alternatives if: You are a small business with limited CDN needs and budget constraints.; You require highly customizable or niche CDN features not offered by Rackspace CDN..
Buyers commonly note the following limitations of Rackspace CDN: Low overall user rating (2.1 out of 5); Limited publicly available pricing information; Lack of detailed user feedback on features and benefits.
Some top alternatives to Rackspace CDN includes CloudFlare, KeyCDN, Akamai, CDN77 and CDN.net.
Rackspace CDN offers Subscription pricing model
The starting price is not disclosed by Rackspace CDN. You can visit Rackspace CDN pricing page to get the latest pricing.
Ready to try it?
Get started with Rackspace CDN
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].









