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9.4

Spot Score

Akamai - Content Delivery Network (CDN) Software

Akamai Review: Is It The Right Content Delivery Network (CDN) Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

GDPRSOC 2HIPAAISO 27001
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Akamai offers custom pricing plan

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SpotSaaS Analysis for Akamai

Akamai is a content delivery network (CDN) software widely used by network operations teams and IT infrastructure managers in medium to large enterprises. With a rating of 3.9 out of 5 from 85 reviews, it is broadly validated, indicating a generally positive reception with some room for improvement.

Akamai's extensive global server network ensures fast page load times, significantly enhancing user experience, which is crucial for e-commerce platforms and media streaming services. However, potential buyers should be aware that the service can become costly for high traffic volumes, and its complex pricing structure may require careful consideration.

Quick facts about Akamai

Rating3.9/5 (85 reviews) | SpotScore: 9.4/10Best forNetwork operations teams, IT infrastructure managersPricingQuote-based — contact salesDeploymentBrowser BasedTop strengthExtensive global server networkWatch-outCan be costly for high traffic

What is Akamai?

Akamai is a CDN company. Akamai software works as a network of servers around the world to deliver files that are hosted on Akamai's servers, instead of being served from a website's own servers. By harnessing the computing power and global reach of the Akamai network, websites can speed up their page load times to give users a better user experience.

Pricing

  • Akamai offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
HIPAA
ISO 27001
  • SSO & MFA supported

  • Data residency:Global

Akamai Software Demo

Akamai was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Akamai

Use cases
E-commerce platforms, Media and entertainment streaming, Global SaaS providers
Team types
Network operations teams, DevOps engineers
Company size
Medium Business, Large Enterprises
Workflow style
Enterprise-focused and process-heavy
Setup complexity
High

Why teams choose Akamai

  • Extensive global server network improving content delivery speed

  • Reliable uptime and performance for high-traffic websites

  • Strong security features integrated into the CDN

Is Akamai right for you?

Best for large enterprises needing a secure, high-performance global CDN.

Choose Akamai if

  • You operate a medium to large business with global content delivery needs.
  • Your team includes network operations or DevOps engineers capable of managing complex setups.
  • You require integrated security features alongside reliable, high-traffic content delivery.

Consider alternatives if

  • You are a small business with limited web traffic and budget constraints.
  • You need transparent, straightforward pricing and simple implementation.

What buyers should know before shortlisting Akamai

Akamai is a leading CDN provider known for its extensive global network and ability to enhance website performance. Its robust analytics tools and focus on user experience make it a preferred choice for many enterprises.

Pros and cons

Akamai pros and cons

  • Akamai pros
  • Extensive global server network improving content delivery speed

  • Reliable uptime and performance for high-traffic websites

  • Strong security features integrated into the CDN

  • Akamai cons
  • Pricing is quotation-based and not publicly transparent

  • Complex setup requiring specialized technical knowledge

3.9/5 rating
33 verified reviews

Ready to try it?

Get started with Akamai

Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare Akamai side-by-side with top Content Delivery Network (CDN) Software alternatives.

CloudFlare
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+6 more
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What is the pricing of Akamai?

Akamai uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingAkamai offers custom pricing
Pricing Model
Quotation Based

Akamai reviews and ratings

Buyer sentiment

Users appreciate Akamai's global reach and performance but note concerns about pricing transparency and setup complexity.

What buyers like

  • Global network coverage
  • Performance reliability
  • Security features

Common complaints

  • Pricing opacity
  • Complex implementation

3.9

Very Good

Based on 85 ratings & 33 reviews

Rating Distribution

Excellent

(12)

Very Good

(14)

Good

(5)

Poor

(1)

Poor

(1)

What users are saying

A

Anonymous

10/08/18

4.5 out of 5

Akamai - Trustworthy for avoiding attacks and caching

What do you like best? For high traffic sites you want your pages to be cached. Akamai does a good job at that. Also they do great at protecting your ...

Read more

A

Anonymous

07/13/18

3 out of 5

Great solution, but highly complex and cumbersome to manage

What do you like best? They have an amazing number of nodes all over the world, speeding up access to resources needed to load our sites dramatically ...

Read more

A

Anonymous

06/22/17

0 out of 5

Very bad experience

What do you like best? Akamai is good at Global delivery. API support is excellent. What do you dislike? Hidden costs is a big minus. - They ...

Read more

A

Anonymous

08/31/16

2.5 out of 5

Akamai Audience Analytics (Video Analytics)

What do you like best? Can be configured, but takes a lot of time to figure out how - not as easy as they try to make it seem. What do you dislike? ...

Read more

A

Anonymous

08/30/16

4 out of 5

Reliable, robust and helpful

What do you like best? First, a disclaimer: I am a product/project manager, not an expert in CDNs and cloud hosting, so I cannot comment on deeply ...

Read more

A

Anonymous

08/25/16

5 out of 5

Akamai is the Leader in caching and serving websites

What do you like best? Caching our web properties to make them available to the public en mass. What do you dislike? Sometimes hard to learn the new ...

Read more

What are the features of Akamai?

57%

Feature coverage

8 of 14 tracked features

API integration is a feature that allows different software systems, platforms, or applications to seamlessly communicate with each other. I…

Cache purging is an essential feature of many software programs that helps to optimize the overall performance of the application. It refers…

Custom SSL, also known as SSL (Secure Sockets Layer) customization, is a feature that offers enhanced security for online communication and…

Dynamic Content Routing is a powerful feature that allows software systems to automatically direct and distribute content to the most approp…

Origin Shield is a powerful feature that allows software systems to efficiently handle large amounts of traffic and protect against distribu…

A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…

Shared SSL, otherwise known as shared secure sockets layer, is an advanced security feature that is commonly used in various software progra…

Static content caching is a powerful feature that is commonly used in software applications to improve performance and speed up the delivery…

Security & Compliance

Akamai security and data handling

Key compliance certifications and security features for IT and security teams evaluating Akamai.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✓ Certified
ISO 27001✓ Certified
FedRAMP✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🌐

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Help & Contact

Akamai Support Options

Customer ServiceBusiness HoursOnline
LocationMassachusetts, United States

Frequently Asked Questions About Akamai

Common questions buyers ask before choosing Akamai.

Akamai is a Content Delivery Network (CDN) Software. Akamai offers Dynamic Content Routing, Static Content Caching, Reports, Cache Purging, Custom SSL and many more functionalities.

Akamai is a strong fit if: You operate a medium to large business with global content delivery needs.; Your team includes network operations or DevOps engineers capable of managing complex setups.. Consider alternatives if: You are a small business with limited web traffic and budget constraints.; You need transparent, straightforward pricing and simple implementation..

Buyers commonly note the following limitations of Akamai: Pricing is quotation-based and not publicly transparent; Complex setup requiring specialized technical knowledge; Limited suitability for small businesses due to cost and complexity.

Some top alternatives to Akamai includes CloudFlare, KeyCDN, CacheFly, PageCDN and CDN.net.

Akamai offers Quotation Based pricing model

We don't have information regarding integrations of the Akamai as of now.

The starting price is not disclosed by Akamai. You can visit Akamai pricing page to get the latest pricing.

Ready to try it?

Get started with Akamai

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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