9.4
Spot Score

Akamai Review: Is It The Right Content Delivery Network (CDN) Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Akamai offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Akamai
Akamai is a content delivery network (CDN) software widely used by network operations teams and IT infrastructure managers in medium to large enterprises. With a rating of 3.9 out of 5 from 85 reviews, it is broadly validated, indicating a generally positive reception with some room for improvement.
Akamai's extensive global server network ensures fast page load times, significantly enhancing user experience, which is crucial for e-commerce platforms and media streaming services. However, potential buyers should be aware that the service can become costly for high traffic volumes, and its complex pricing structure may require careful consideration.
Quick facts about Akamai
What is Akamai?
Akamai is a CDN company. Akamai software works as a network of servers around the world to deliver files that are hosted on Akamai's servers, instead of being served from a website's own servers. By harnessing the computing power and global reach of the Akamai network, websites can speed up their page load times to give users a better user experience.
Pricing
Akamai offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SSO & MFA supported
Data residency:Global
Akamai Software Demo
Akamai was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Akamai
- Use cases
- E-commerce platforms, Media and entertainment streaming, Global SaaS providers
- Team types
- Network operations teams, DevOps engineers
- Company size
- Medium Business, Large Enterprises
- Workflow style
- Enterprise-focused and process-heavy
- Setup complexity
- High
Why teams choose Akamai
Extensive global server network improving content delivery speed
Reliable uptime and performance for high-traffic websites
Strong security features integrated into the CDN
Is Akamai right for you?
Best for large enterprises needing a secure, high-performance global CDN.
Choose Akamai if
- You operate a medium to large business with global content delivery needs.
- Your team includes network operations or DevOps engineers capable of managing complex setups.
- You require integrated security features alongside reliable, high-traffic content delivery.
Consider alternatives if
- You are a small business with limited web traffic and budget constraints.
- You need transparent, straightforward pricing and simple implementation.
What buyers should know before shortlisting Akamai
Akamai is a leading CDN provider known for its extensive global network and ability to enhance website performance. Its robust analytics tools and focus on user experience make it a preferred choice for many enterprises.
Akamai pros and cons
- Akamai pros
Extensive global server network improving content delivery speed
Reliable uptime and performance for high-traffic websites
Strong security features integrated into the CDN
- Akamai cons
Pricing is quotation-based and not publicly transparent
Complex setup requiring specialized technical knowledge
Ready to try it?
Get started with Akamai
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Akamai side-by-side with top Content Delivery Network (CDN) Software alternatives.
What is the pricing of Akamai?
Akamai uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Akamai reviews and ratings
Buyer sentiment
Users appreciate Akamai's global reach and performance but note concerns about pricing transparency and setup complexity.
What buyers like
- Global network coverage
- Performance reliability
- Security features
Common complaints
- Pricing opacity
- Complex implementation
What users are saying
A
Anonymous
10/08/18
Akamai - Trustworthy for avoiding attacks and caching
What do you like best? For high traffic sites you want your pages to be cached. Akamai does a good job at that. Also they do great at protecting your ...
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A
Anonymous
07/13/18
Great solution, but highly complex and cumbersome to manage
What do you like best? They have an amazing number of nodes all over the world, speeding up access to resources needed to load our sites dramatically ...
Read more
A
Anonymous
06/22/17
Very bad experience
What do you like best? Akamai is good at Global delivery. API support is excellent. What do you dislike? Hidden costs is a big minus. - They ...
Read more
A
Anonymous
08/31/16
Akamai Audience Analytics (Video Analytics)
What do you like best? Can be configured, but takes a lot of time to figure out how - not as easy as they try to make it seem. What do you dislike? ...
Read more
A
Anonymous
08/30/16
Reliable, robust and helpful
What do you like best? First, a disclaimer: I am a product/project manager, not an expert in CDNs and cloud hosting, so I cannot comment on deeply ...
Read more
A
Anonymous
08/25/16
Akamai is the Leader in caching and serving websites
What do you like best? Caching our web properties to make them available to the public en mass. What do you dislike? Sometimes hard to learn the new ...
Read more
What are the features of Akamai?
API integration is a feature that allows different software systems, platforms, or applications to seamlessly communicate with each other. I…
Cache purging is an essential feature of many software programs that helps to optimize the overall performance of the application. It refers…
Custom SSL, also known as SSL (Secure Sockets Layer) customization, is a feature that offers enhanced security for online communication and…
Dynamic Content Routing is a powerful feature that allows software systems to automatically direct and distribute content to the most approp…
Origin Shield is a powerful feature that allows software systems to efficiently handle large amounts of traffic and protect against distribu…
A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…
Shared SSL, otherwise known as shared secure sockets layer, is an advanced security feature that is commonly used in various software progra…
Static content caching is a powerful feature that is commonly used in software applications to improve performance and speed up the delivery…
Akamai security and data handling
Key compliance certifications and security features for IT and security teams evaluating Akamai.
Certifications
Security features
Developer & data
Akamai Support Options
Frequently Asked Questions About Akamai
Common questions buyers ask before choosing Akamai.
Akamai is a Content Delivery Network (CDN) Software. Akamai offers Dynamic Content Routing, Static Content Caching, Reports, Cache Purging, Custom SSL and many more functionalities.
Akamai is a strong fit if: You operate a medium to large business with global content delivery needs.; Your team includes network operations or DevOps engineers capable of managing complex setups.. Consider alternatives if: You are a small business with limited web traffic and budget constraints.; You need transparent, straightforward pricing and simple implementation..
Buyers commonly note the following limitations of Akamai: Pricing is quotation-based and not publicly transparent; Complex setup requiring specialized technical knowledge; Limited suitability for small businesses due to cost and complexity.
Some top alternatives to Akamai includes CloudFlare, KeyCDN, CacheFly, PageCDN and CDN.net.
Akamai offers Quotation Based pricing model
The starting price is not disclosed by Akamai. You can visit Akamai pricing page to get the latest pricing.
Ready to try it?
Get started with Akamai
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].









